Windows 8 and 8.1 Forums

reinstalling win 8.1

  1. #1


    Posts : 2
    windows 8

    reinstalling win 8.1


    After a refresh on Win 8.1 my os reverted bac to Win 8. I went to the Metro Store to reinstall 8.1 and it was not listed. I remember this happening to me before and I was able to resolve it. Any ideas?

      My System SpecsSystem Spec

  2. #2


    Posts : 22,565
    64-bit Windows 10


    Hello Tony, and welcome to Eight Forums.

    It sounds like you need to check for and install your Windows Updates first. The KB2871389 update is required to be installed before 8.1 will be available from the Store.

    Windows 8.1 - Update to from Windows 8

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  3. #3


    UK
    Posts : 333
    Windows Server 2012 R2 / 8.1


    Hi Tony128,

    Welcome to the forum

    From a Browser try typing this in to the URL:

    HTML Code:
    ms-windows-store:WindowsUpgrade
    If this does not work please can you run through the steps on this link :

    Why can't I find the update in the Store? - Microsoft Windows Help

    Hope that helps!

    Cheers,
    Harry
      My System SpecsSystem Spec

  4. #4


    Posts : 2
    windows 8


    Thanks guys updates was the solution.
      My System SpecsSystem Spec

  5. #5


    Posts : 22,565
    64-bit Windows 10


    You're welcome. Glad we could help.
      My System SpecsSystem Spec

reinstalling win 8.1
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