Windows 8 and 8.1 Forums

Windows 8.1 installation failed

  1. #1

    Posts : 187
    Windows 8.1 Pro/ Windows 8 Enterprise

    Windows 8.1 installation failed

    Hi, I am trying to upgrade (or clean install) from Windows 8 Enterprise to Windows 8.1 Pro on an old PC Asus F5V. I have ran Windows 8.1 Upgrade Assistant and it tells that everything is compatible ( ATI catalyst control center and Install manager must be reinstalled and there is a new version of camera driver). I have made a bootable usb device, the Windows logo appeared but the wheel did not appear. After a minute a BSOD appeared: Your computer ran into trouble.... with no error code. What could be the cause?
    Thanks for Your help!

      My System SpecsSystem Spec

  2. #2

    Posts : 1,022
    Windows 8.1

    You might want to check with Microsoft to see if in fact you can go from Windows Enterprise to Windows Pro. Enterprise is for corporations and ITs.
      My System SpecsSystem Spec

  3. #3

    Posts : 187
    Windows 8.1 Pro/ Windows 8 Enterprise

    Update: After I started the Windows 8.1 setup within Windows 8 it installed and the computer need to restart. The Windows logo appeared and the same BSOD. The computer restarted and a message came up that my Windows 8 installation was restored. Now on C drive a new folder showed up named "Boot". Is it safe to delete this folder or not?
    ( P.S. I had bad experience with dual boot Windows 7-8. Deleted Windows 7 and Windows 8 wont boot - need to reinstall)
      My System SpecsSystem Spec

  4. #4

    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1

    To clean install:
    1) Clean the HD Drive, using Step one in this tutorial:
    SSD / HDD : Optimize for Windows Reinstallation - Windows 7 Help Forums
    2a) Clean install with the OEM manufacturer's Recovery Disk.

    2b) Clean Install - Windows 8

    2c) UEFI (Unified Extensible Firmware Interface) - Install Windows 8 with
      My System SpecsSystem Spec

  5. #5

    Posts : 187
    Windows 8.1 Pro/ Windows 8 Enterprise

    Hi, I have tried also with the "Windows 8.1 pro with Update" ISO. The Windows logo appeared and after a 30 seconds the first dot of the circle appeared and again the BSOD but this time in the last moment I saw the error code but the computer restarted too quickly. Is there a way to find the error code since the MiniDump folder in Windows 8 is empty?
      My System SpecsSystem Spec

Windows 8.1 installation failed
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