Windows 8 and 8.1 Forums


Update to 8.1 via MS store/ Leaves OEM Mach w/out recovery

  1. #1


    Canada
    Posts : 25
    8.1 6.3.9600

    Update to 8.1 via MS store/ Leaves OEM Mach w/out recovery


    Hello,
    Been a while since I needed to come here for questions and help.
    Anyway just trying to figure out MS Idea to remove refresh/restore/reset
    options (blunder) in 8.1 update at & and or around 12/2012
    "right after warranty end for laptop.

    Link from research on issue ( " File: \windows\system32\winload.efi " Is either missing or corrupted )
    Windows 8.1 Update Leaves OEM Owners With Broken Restore Function | GadgeTell

    Was wanting to refresh my PC(do not have install media/ nor created back USB/ISO(my Bad)
    and came across this issue. By running windows repair located no restore points, nor size to
    system restore(& recovery turned Off) in system protection, left system protection to default(4.56GB) cache for sys restore.

    Is there a way to restore this function? as also stated here that the partition change in disk management/

    Partitioning Scheme Changes when you install Windows 8.1

    I would just like the option to reset/refresh and or restore if needed in the future, and suggestions on this
    would be much appreciated.

    Regards,
    Six
    Attached Thumbnails Attached Thumbnails Untitled2.jpg   Untitled 3A.jpg  

      My System SpecsSystem Spec

  2. #2


    Microsoft didn't remove the options "refresh/restore/reset"...........they just don't work without some missing files. Let's just hope the issue gets fixed with the April release of 8.1 Update 1.
      My System SpecsSystem Spec

  3. #3


    Posts : 879
    Windows 10


    edit:

    Take a look at this post: -> link
    Last edited by genet; 11 Nov 2014 at 05:50.
      My System SpecsSystem Spec

  4. #4


    Posts : 879
    Windows 10


    edit:

    Take a look at this post: -> link
    Last edited by genet; 11 Nov 2014 at 05:49.
      My System SpecsSystem Spec

  5. #5


    Posts : 1,121
    Windows 8.1 x64


    We may need to keep the Reset and Refresh processes separate for clarity. And since true 8.1 systems are coming online, I suppose we also need to reference just the 8 to 8.1 updated systems.

    You should be able to Reset your system, but it would be back to a Windows 8 configuration using the factory image in the large Recovery partition. I don't think having the 8.1 install files would make a difference here.

    A Windows 8.1 Refresh is not an option, if you don't have the 8.1 install files, unless you have created a CustomRefreshImage when your system was working normally.

    I have not done any restores, but I am running a 250 GB hard drive and the setting for my restore points is 5%. Maybe you could increase the available space to allow your restore points to build up.
      My System SpecsSystem Spec

  6. #6


    Canada
    Posts : 25
    8.1 6.3.9600


    Hello,

    Thanks Saltgrass for your response.
    The information states Enabled to Partitio6
    issue is in reference to not being able load any partion as I stated.
    system32/winload.efi
    Attached Thumbnails Attached Thumbnails Untitled 3A.jpg  
      My System SpecsSystem Spec

  7. #7


    Canada
    Posts : 25
    8.1 6.3.9600


    Quote Originally Posted by Mr Sardonicus View Post
    Microsoft didn't remove the options "refresh/restore/reset"...........they just don't work without some missing files. Let's just hope the issue gets fixed with the April release of 8.1 Update 1.
    I totaly agree.
      My System SpecsSystem Spec

  8. #8


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Quote Originally Posted by Sixwheeler2011 View Post
    Quote Originally Posted by Mr Sardonicus View Post
    Microsoft didn't remove the options "refresh/restore/reset"...........they just don't work without some missing files. Let's just hope the issue gets fixed with the April release of 8.1 Update 1.
    I totaly agree.
    Quote Originally Posted by Sixwheeler2011
    Anyway just trying to figure out MS Idea to remove refresh/restore/reset
    options (blunder) in 8.1 update
    Not been removed, just will not use the Windows 8 install.wim on Recovery Partition.


    I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
    or
    How to make Toshiba Recovery disks.
    Toshiba How-To: Create System Recovery Media DVDs on a Windows 8 Laptop - YouTube
    Toshiba How-To: Understanding Windows 8 system recovery options - YouTube
    Creating Recovery Media for Windows 8 - TOSHIBA FORUMS
    You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.
    Toshiba Service Portal - Laptop Recovery Media Services - Toshiba

    Quote Originally Posted by Saltgrass
    We may need to keep the Reset and Refresh processes separate for clarity. And since true 8.1 systems are coming online, I suppose we also need to reference just the 8 to 8.1 updated systems.
    Last edited by theog; 09 Mar 2014 at 13:11.
      My System SpecsSystem Spec

  9. #9


    Posts : 1,121
    Windows 8.1 x64


    Quote Originally Posted by Sixwheeler2011 View Post
    The information states Enabled to Partition 6
    issue is in reference to not being able load any partition as I stated.
    system32/winload.efi
    Are you saying you cannot boot your system? The winload.efi file is used but it is not related to the Repair options. If that file is actually corrupt it will not be usable to boot, and I have seen several instances of this error message, but I do not know for sure what they had to do to repair it.

    You might try running a Chkdsk to see if it will clean up any corruption.

    The reagentc report looks normal so the Repair options should be available, although they may not be able to repair a corrupted file. You did not compress the partition or use some other process on the C: partition, did you?
      My System SpecsSystem Spec

  10. #10


    Canada
    Posts : 25
    8.1 6.3.9600


    Quote Originally Posted by Saltgrass View Post
    Quote Originally Posted by Sixwheeler2011 View Post
    The information states Enabled to Partition 6
    issue is in reference to not being able load any partition as I stated.
    system32/winload.efi
    Are you saying you cannot boot your system? The winload.efi file is used but it is not related to the Repair options. If that file is actually corrupt it will not be usable to boot, and I have seen several instances of this error message, but I do not know for sure what they had to do to repair it.

    You might try running a Chkdsk to see if it will clean up any corruption.

    The reagentc report looks normal so the Repair options should be available, although they may not be able to repair a corrupted file. You did not compress the partition or use some other process on the C: partition, did you?
    No I have not used any other process.just upgraded to 8.1, & was just going to refresh/ possibly reset
    but can not. System is booting and in good working order. Just was wanting to have the option to do a reset/ or refresh if needed.

    At the moment trying to create recovery disks. At first purchase of laptop recovery disk creation was failing could not find path specified, hoping not to get same error this go around.
    (appreciated of all the help so far )

    will check in if disks were created.
    Regards,
    Six
      My System SpecsSystem Spec

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Update to 8.1 via MS store/ Leaves OEM Mach w/out recovery
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