Windows 8 and 8.1 Forums

Win 8.1 Repair

  1. #1

    Win 8.1 Repair


    when I upgraded to Win 8.1 it was online. I have a win 8 disk but its not recognised. How can I reinstall win 8.1 and not lose anything as it reports missing files.

    My daughter plugged in her ipad which normally opened in a setting which no longer works, instead opening in windows which it should not. I opened a file this morning and it opened in the wrong directory??


    How do I do am 8.1 repair???

      My System SpecsSystem Spec

  2. #2


    Posts : 1,875
    Windows 10 Pro Prieview x64


    What license did you have initially? Depending what it was you can download 8.1 from MS.

    How to download the Windows 8.1 ISO
      My System SpecsSystem Spec

  3. #3


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Is this a OEM manufacturer's PC with Pre-installed Windows 8?
      My System SpecsSystem Spec

  4. #4


    I bought win 8 and have the disks and code. But upgraded to Win 8.1 online via MS, it auto installed but did not save a copy in the pc. I am going to check that link now
      My System SpecsSystem Spec

  5. #5


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Take a look at those posts for more info.

    RETAIL KEY ONLY.
    Windows 8 and Windows 8.1 ISO - Download or Create

    How to download Windows 8.1 ISO with a Windows 8 key.
    How to download the Windows 8.1 ISO

    Activate retail Windows 8.1 with Windows 8 Product key.

    You can not use the key extracted from the UEFI/BIOS firmware or a OEM key to download the Windows 8.1 ISO, you can only use the key to ACTIVATE.

    The generic keys can only be used to install Windows 8.1 & not ACTIVATE or to download the Windows 8.1 ISO .
      My System SpecsSystem Spec

  6. #6


    The initial panic is I think, over. My daughter reinastalled all the itunes and ipod software and we 'think' its fixed. BUT, I still want a copy of win 8.1 for future possibilites.
      My System SpecsSystem Spec

  7. #7


    I am going to mark this as solved because my problem now is different, I want a back up of my win 8.1 upgrade, so will be contacting MS UK as soon as I can find a human
      My System SpecsSystem Spec

  8. #8


    Posts : 1,875
    Windows 10 Pro Prieview x64


    See theog post #5. That is what you want to do. I also downloaded 8.1 ISO with Win 8 key and it works fine.
      My System SpecsSystem Spec

  9. #9


    understood adam but I dont want to install it, its already in. I just want to download it and move it to a back up, docked, HDD, for safe keeping.
      My System SpecsSystem Spec

  10. #10


    understood adam - I see you have to 'tweak' download , weird.
      My System SpecsSystem Spec

Win 8.1 Repair
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