Windows 8 and 8.1 Forums


windows 8 has been removed from my pc

  1. #1


    Posts : 7
    kindle fire

    windows 8 has been removed from my pc


    I've had a hp pavilion notebook g6 for a year with windows 8 and recently it kept freezing after login so I refreshed my laptop but it ran out of charge 12% through and now whenever I run my laptop it asks for me to install an operating system and I didn't realise the importance of the sticker which has my windows license key and I only have the last 4 numbers left and I was wondering if there is any way for me to get my windows 8 back?

    Any help would be appreciated

      My System SpecsSystem Spec

  2. #2


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Have you made the OEM manufacturer's Recovery Disks?

    information   Information

    We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
    & made the Startup Repair CD. (Windows 8 only)
    Recovery Drive - Create with USB Flash Drive in Windows 8
    System Repair Disc - Create in Windows 8 (Windows 8 only)




    Is this a OEM manufacturer's PC with Pre-installed Windows 8?
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    kindle fire


    it came with windows 8 pre-installed and no I didn't
      My System SpecsSystem Spec

  4. #4


    Look at your sales receipt and info to see if the serial number is printed there. Good luck!
      My System SpecsSystem Spec

  5. #5


    Posts : 7
    kindle fire


    The serial number for the laptop? Because I found it under the battery pack
      My System SpecsSystem Spec

  6. #6


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Quote Originally Posted by b3athunter View Post
    it came with windows 8 pre-installed and no I didn't
    Quote Originally Posted by b3athunter View Post
    The serial number for the laptop? Because I found it under the battery pack

    If windows 8 came pre-installed, there will not be a Product Key under the battery pack.
      My System SpecsSystem Spec

  7. #7


    Posts : 7
    kindle fire


    I know but the serial code for the laptop was under the battery pack but the windows license key sticker was on the DVD drive
      My System SpecsSystem Spec

  8. #8


    Sometimes, the manufacturer will have a record of the Windows license key that was sold with the laptop. They can search by serial number. Dell has done this for me several times in the past. I don't know if HP does this...
      My System SpecsSystem Spec

  9. #9


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Quote Originally Posted by b3athunter View Post
    I know but the serial code for the laptop was under the battery pack but the windows license key sticker was on the DVD drive
    Not if windows 8 came pre-installed.

    Pre-Installed COA.
    Click image for larger version

    has no windows license key.
      My System SpecsSystem Spec

  10. #10


    Posts : 7
    kindle fire


    I've been able to find the windows license key but the sticker has been worn down and I only have the last 4 digits
      My System SpecsSystem Spec

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windows 8 has been removed from my pc
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