Windows 8 and 8.1 Forums


I reset computer, it was originally running Windows 8.1.

  1. #1


    Posts : 3
    Windows 8

    I reset computer, it was originally running Windows 8.1.


    So,

    I reset my computer, it wasn't running too great and I just wanted a fresh start, now it says "Product ID: Unavailable" in the System Information section, and I can't upgrade to Windows 8.1 because I didn't see it in the store.

    I don't have a Windows 8 Product Key because the computer came already activated with Windows 8. I really need this to start working and I'm screwed if it doesn't, so any help would be greatly appreciated.

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Run this vbs script to get the ID & Key:

    ShowKey.vbs
      My System SpecsSystem Spec

  3. #3


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    information   Information

    We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
    & made the Startup Repair CD. (Windows 8 only)
    Recovery Drive - Create with USB Flash Drive in Windows 8
    System Repair Disc - Create in Windows 8 (Windows 8 only)




    Have you made the OEM manufacturer's Recovery Disks?
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    Windows 8


    Quote Originally Posted by David Bailey View Post
    Run this vbs script to get the ID & Key:

    ShowKey.vbs
    I was able to fix the issue. Thank you!
      My System SpecsSystem Spec

  5. #5


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by angryuser View Post
    Quote Originally Posted by David Bailey View Post
    Run this vbs script to get the ID & Key:

    ShowKey.vbs
    I was able to fix the issue. Thank you!
    You are welcome.

    You get a rep for saying thanks.
      My System SpecsSystem Spec

I reset computer, it was originally running Windows 8.1.
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