Windows 8 and 8.1 Forums


Can't find windows 8.1 upgrade in store

  1. #1


    Posts : 5
    Windows 8.1 x64

    Can't find windows 8.1 upgrade in store


    So today my PC has crashed and had to reinstall windows again.
    I only got Windows 8 CD and not 8.1 so it installed 8 Windows 8.
    I did all the updates (checked around 10 more times after rebooting etc.) and 8.1 update doesn't show up to me in the store.
    Can anyone help me out with this?

    And yeah I made KB 2871389 update ...
    Still nothing :\

      My System SpecsSystem Spec

  2. #2


    To refresh the content in the Store

    1. Swipe in from the right edge of the screen, and then tap Search.
    (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.)
    2. Enter run in the search box, and then tap or click Run.
    3. Enter wsreset.exe in the Run command and then tap or click OK.
    4. Restart your PC.
    5. On the Start screen, tap or click Store, and check to see if Windows 8.1 now appears on the Store home screen.
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8.1 x64


    Quote Originally Posted by Mr Sardonicus View Post
    To refresh the content in the Store

    1. Swipe in from the right edge of the screen, and then tap Search.
    (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.)
    2. Enter run in the search box, and then tap or click Run.
    3. Enter wsreset.exe in the Run command and then tap or click OK.
    4. Restart your PC.
    5. On the Start screen, tap or click Store, and check to see if Windows 8.1 now appears on the Store home screen.
    Tried that 2 times and still not showing the update ...
    I'm using Windows 8 Profesional. I used the same before and I had no problems on 2 PC about 4 times so far. This is the first time I don't see that update, and I did everything the same I did it last times -.-
      My System SpecsSystem Spec

  4. #4


    Have you run the System File Checker, Option 2.

    SFC /SCANNOW Command - Run in Windows 8
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8.1 x64


    Just did that and the resault is:
    Click image for larger version

    Also tried to go on that page and download it: Microsoft Windows - Microsoft Windows
    But I get redirected to windows 8 market and nothing happends

    Click image for larger version

    Click image for larger version

    On pictures above you can see that I'm using Windows 8 Pro, so I should be able to update it.
    and by looking at that page: Why can't I find the update in the Store? - Microsoft Windows Help
    it says that I need to have some specific update done. Well I do.

    I just don't know what else to do about that.
      My System SpecsSystem Spec

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