Windows 8 and 8.1 Forums


Install windows 8.1 update

  1. #11


    Posts : 16
    Windows 8 Pro


    it was new purchased from a company called scan computers, i can't remember what it said when it failed it was a couple of weeks ago i tried

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  2. #12


    Posts : 22,575
    64-bit Windows 10


    If you like, go ahead and try the upgrade to 8.1 again to see what the exact error message is to get a better idea of what options you may have.

    Before doing so, it would be a good idea to back up anything that you do not want to lost to another location than C: to be safe.
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  3. #13


    Posts : 16
    Windows 8 Pro


    i think it the error because of different user location
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  4. #14


    Posts : 22,575
    64-bit Windows 10


    The main thing I'm trying to determine is that if it will not let you do the upgrade because of that, or that it's just a warning letting you know that it will not be included in the upgrade.

    It just depends on what the error said for which.
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  5. #15


    Posts : 16
    Windows 8 Pro


    if i remember correctly it stops because of that
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  6. #16


    Posts : 22,575
    64-bit Windows 10


    Well, other than moving the profile back, you could also create a new administrator user account to use instead that will be on C:.

    Afterwards, copy the contents of the old accounts user folder into a new folder on the other hard drive as a backup.

    While signed in to your new user account, delete the old account. You should then be able to update to 8.1.

    When 8.1 is all setup, you can add folders to a library with the contents of the backed up content from the old account.


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  7. #17


    Posts : 16
    Windows 8 Pro


    thanks if I reset windows 8 will that work
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  8. #18


    Posts : 22,575
    64-bit Windows 10


    Resetting Windows 8 would have you create a new account and remove the old one. If you do that, be sure to back up the contents of the old account's user folder to a new folder first to help make sure that you don't lose anything in there that you don't want to lose.
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  9. #19


    Posts : 16
    Windows 8 Pro


    if i move my docs ect. to a new folder on the d drive, will that keep them safe
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  10. #20


    Posts : 22,575
    64-bit Windows 10


    Yes, a simple copy and paste into a new folder will serve as a backup.
      My System SpecsSystem Spec

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