Windows 8 and 8.1 Forums


Unable to restore computer to factory settings. Help?

  1. #1


    Posts : 1
    Windows 8.1

    Unable to restore computer to factory settings. Help?


    My computer has been running fairly slow lately, and I want to do a full system restore. I've done this on my old Windows 7 computer with no problems, but I can't seem to do it with Windows 8.1.

    My laptop didn't come with an installation disk, Windows 8 was already installed when I got it. And I can't seem to make a recover partition drive.

    Any help on what to do here?
    Thanks!

      My System SpecsSystem Spec

  2. #2


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Did you make the OEM manufacturer's Recovery Disks?

    information   Information

    We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
    & made the Startup Repair CD. (Windows 8 only)
    Recovery Drive - Create with USB Flash Drive in Windows 8
    System Repair Disc - Create in Windows 8 (Windows 8 only)




    I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
    or
    You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.
      My System SpecsSystem Spec

  3. #3


    Make and full model number of computer please?
      My System SpecsSystem Spec

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