Windows 8 and 8.1 Forums

Windows 8.1 Update

  1. #11

    Posts : 22,581
    64-bit Windows 10

    Quote Originally Posted by PaulA View Post
    Thanks... It is a relatively new laptop I bought for the Uni... I tried System Info, but it doesn't contain all info. Is there a program that lists all the info?
    You might give the free Speccy program a try to see if it may be able to list them all for you.

    We may be able to find you specs with the brand and model number of the laptop as well.

      My System SpecsSystem Spec

  2. #12

    Posts : 36
    Windows 8 64-bit

    I've got these specs:
    Operating System
    Windows 8.1 64-bit
    Intel Core i5 3427U @ 1.80GHz 70 C
    Ivy Bridge 22nm Technology
    8.00GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
    Generic PnP Monitor (1366x768@60Hz)
    Intel HD Graphics 4000 (Toshiba)
    NVIDIA Microsoft Basic Display Adapter (Toshiba)
    931GB TOSHIBA MQ01ABD100H (SATA) 46 C
    Optical Drives
    Realtek High Definition Audio

    I really need OpenGL to work... I do a lot of stuff with graphics...

      My System SpecsSystem Spec

  3. #13

    Posts : 22,581
    64-bit Windows 10

    Ok. What's the brand and model number of the laptop as well?

    Do you have all of the latest drivers installed from the manufacturer download page for your specific laptop model?
      My System SpecsSystem Spec

  4. #14

    Posts : 36
    Windows 8 64-bit

    It is a Toshiba P840/015 laptop. I think I have all the latest drivers, but I will check. I thought I would be notified by the Toshiba utility if I need to update my drivers...
      My System SpecsSystem Spec

  5. #15

    Posts : 36
    Windows 8 64-bit

    I just checked and there is a New tag next to the BIOS. There is also a NVIDIA driver, but I think it is still the one for Windows 8. And clicking on Windows 8.1 drivers doesn't take anywhere...
    Anyway, they are here:
    Support :: Toshiba :: Computers, Laptops/Notebooks, Tablets, Televisions, DVD and Blu-Ray Players, Camcorders, Storage, Accessories, and more
    Thanks again for your help!
      My System SpecsSystem Spec

  6. #16

    Posts : 36
    Windows 8 64-bit

    Graphics specs (sorry, I should have included them above):
    Name Generic PnP Monitor on Intel HD Graphics 4000
    Current Resolution 1366x768 pixels
    Work Resolution 1366x728 pixels
    State Enabled, Primary
    Monitor Width 1366
    Monitor Height 768
    Monitor BPP 32 bits per pixel
    Monitor Frequency 60 Hz
    Device \\.\DISPLAY1\Monitor0
    Intel HD Graphics 4000
    Manufacturer Intel
    Model HD Graphics 4000
    Device ID 8086-0166
    Revision A
    Subvendor Toshiba (1179)
    Current Performance Level Level 0
    Driver version
    Count of performance levels : 1
    Level 1
    NVIDIA Microsoft Basic Display Adapter
    Manufacturer NVIDIA
    Model Microsoft Basic Display Adapter
    GPU GF108
    Device ID 10DE-0DE9
    Revision A2
    Subvendor Toshiba (1179)
    Current Performance Level Level 0
    Die Size 116 mm
    Transistors 585 M
    Release Date May 2012
    DirectX Support 11.0
    Driver version 6.3.9600.16384
    ROPs 4
    Shaders 96 unified
    Memory Type DDR3
    Bus Width 128 bit
    Count of performance levels : 1
    Level 1
      My System SpecsSystem Spec

  7. #17

    Posts : 22,581
    64-bit Windows 10

    It also shows you have the Intel HD Graphics 4000. Have you installed the latest driver for it?

    Latest Intel HD Graphics Driver for Windows 8
      My System SpecsSystem Spec

  8. #18

    Posts : 36
    Windows 8 64-bit

    I just checked and it says I have the latest driver...
    I had created a system restore point before upgrading... But it was wiped out, so I cannot even downgrade. I thought there would be a way to revert anyway...
    Sorry for all the trouble.

    PS: Apparently I am not the only one to have this problem... Hopefully NVIDIA will do something. Why Windows 8.1 Delivers

    Last edited by PaulA; 10 Dec 2013 at 03:58.
      My System SpecsSystem Spec

  9. #19

    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1

    Error 0xC1900101 ? 0x40017 when installing Windows 8.1 - Microsoft Community

    Quote Originally Posted by Microsoft Forum Moderator
    Error 0xC1900101 – 0x40017 when installing Windows 8.1


    We understand that many customers are receiving error 0xC1900101 – 0x40017 when installing Windows 8.1. This error is typically caused by an incompatible driver.

    If you are receiving this error:
    First, please double-check the error code. There are many variations of error 0xC1900101, each with a different location code -- the error extension, located after the dash. The information in this thread is intended only for location code 0x40017. If you are receiving a different location code, these steps are unlikely to resolve your issue.

    Check that you’ve already updated all of your drivers. In particular, if you have an NVIDIA GeForce graphics card, make sure you’ve installed the latest Drivers - Download NVIDIA Drivers

    Check that you do not have any Frequently Asked Questions - What devices are supported by the SteelSeries Engine? that support the SteelSeries Engine installed on your PC. The SteelSeries Engine software is currently not supported on Windows 8.1. Please uninstall the software before attempting to update to Windows 8.1
      My System SpecsSystem Spec

  10. #20

    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1

    Update to Windows 8.1 - Toshiba

    Quote Originally Posted by Toshiba
    Our Step-by-Step instructions will help you to move your Toshiba notebook to Windows 8.1:
    Step-by-Step Instructions update to Windows 8.1
    Step-by-Step Instructions Clean Installation

    Take a look at the compatibility information page. You can also refer to the official Windows Compatibility Center:
    Toshiba Compatibility Matrix
    Windows Compatibility Center

    Looking for specific Windows 8.1 drivers for your Toshiba Notebook?
    Windows 8.1 Drivers Page
      My System SpecsSystem Spec

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