Windows 8 and 8.1 Forums

Windows 8.1 Issue

  1. #1

    Windows 8.1 Issue


    After i updated to Windows 8.1, I logged in and everything was gone, Just a black Screen and the mouse was visible and able to move but nothing else. I've tried Safe Mode, didn't work and i also went to Task manager to see if it would do anything and it didn't. So is there any way to fix it?

    Thanks

      My System SpecsSystem Spec

  2. #2


    kind of sounds like your Video card driver is not compatible or not loading correctly? have you a good image to restore back? if so I would do that and then set up for a clean install of 8.1. Check with your manufacture website for updated drivers for 8.1 and have them handy. Update your BIOS, Have the latest chipset drivers IRST and IME drivers ready to load along with Video, WiFi, LAN, Bluetooth, Audio, any other hardware you might have. Most win 8 drivers will work but not all. Some do need drivers written for 8.1
      My System SpecsSystem Spec

  3. #3


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Windows 8.1 upgrade reboots to black screen of 'nothingness'. - OUC1TOO - Site Home - TechNet Blogs

    Error 0xC1900101 ? 0x40017 when installing Windows 8.1 - Microsoft Community


    Quote Originally Posted by Microsoft Forum Moderator
    Error 0xC1900101 – 0x40017 when installing Windows 8.1


    Hello,

    We understand that many customers are receiving error 0xC1900101 – 0x40017 when installing Windows 8.1. This error is typically caused by an incompatible driver.



    If you are receiving this error:
    1.
    First, please double-check the error code. There are many variations of error 0xC1900101, each with a different location code -- the error extension, located after the dash. The information in this thread is intended only for location code 0x40017. If you are receiving a different location code, these steps are unlikely to resolve your issue.

    2.
    Check that you’ve already updated all of your drivers. In particular, if you have an NVIDIA GeForce graphics card, make sure you’ve installed the latest Drivers - Download NVIDIA Drivers


    3.
    Check that you do not have any Frequently Asked Questions - What devices are supported by the SteelSeries Engine? that support the SteelSeries Engine installed on your PC. The SteelSeries Engine software is currently not supported on Windows 8.1. Please uninstall the software before attempting to update to Windows 8.1
    Error 0xC1900101 - 0x30018, Couldn't update to Windows 8.1 Preview - Microsoft Community

    Can't Complete Windows 8.1 Install
      My System SpecsSystem Spec

  4. #4


    Quote Originally Posted by Clintlgm View Post
    kind of sounds like your Video card driver is not compatible or not loading correctly? have you a good image to restore back? if so I would do that and then set up for a clean install of 8.1. Check with your manufacture website for updated drivers for 8.1 and have them handy. Update your BIOS, Have the latest chipset drivers IRST and IME drivers ready to load along with Video, WiFi, LAN, Bluetooth, Audio, any other hardware you might have. Most win 8 drivers will work but not all. Some do need drivers written for 8.1
    unfortunately I do not have a restore image.
      My System SpecsSystem Spec

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