Windows 8 and 8.1 Forums


do not see Windows 8.1 upgrade in my store

  1. #1


    BELGIUM
    Posts : 503
    WINDOWS 8.1 x64

    do not see Windows 8.1 upgrade in my store


    Hi,

    Been away for a while.....too much work. Installed Windows 8.1 over Windows 8.0 on 4 computers, like everyone through the store or via MS website.

    One computer does not see the upgrade in the store and when going to the MS website, refuses to install.

    This has probably to do with the fact that there are 8 updates that does not install either.

    Sure when installing the updates, one gets the message that updates completed and you see only optional updates.

    But when closing the screen, reopening, updates are there again.

    Mailed MS last week, but no answer......

    Anyone to get me in the right direction to overcome this?????


    thanks


    Jeff

      My System SpecsSystem Spec

  2. #2


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1
      My System SpecsSystem Spec

  3. #3


    BELGIUM
    Posts : 503
    WINDOWS 8.1 x64


    ok Theog,

    will give this a try
    t
    hanks

    Jeff
      My System SpecsSystem Spec

  4. #4


    BELGIUM
    Posts : 503
    WINDOWS 8.1 x64


    Well no luck,
    Click image for larger version
    still cannot install the 8 updates, and 8.1 neither.

    thanks

    Jeff

    include a PRTSCRN here
      My System SpecsSystem Spec

  5. #5


    Chicago USA
    Posts : 84
    Windows 7 Pro and Windows 8.1 Pro 32 bit and 64 bit


    You could try downloading the windows 8.1 ISO as described here and then do an upgrade or clean install. You will need a generic product ID to do the install and then activate with your Windows 8 key afterwords. Do the download from the computer you are trying to upgrade so you get the correct "bit-ness" (32 or 64 bit) Post #45 in the thread offers the simplest explanation.

    Windows 8.1 generic keys

    Core: 334NH-RXG76-64THK-C7CKG-D3VPT
    Professional: XHQ8N-C3MCJ-RQXB6-WCHYG-C9WKB
    Enterprise: MNDGV-M6PKV-DV4DR-CYY8X-2YRXH
    FHQNR-XYXYC-8PMHT-TV4PH-DRQ3H

    Keys to install (and appropriate for KMS activation):
    gvlkCore = M9Q9P-WNJJT-6PXPY-DWX8H-6XWKK
    gvlkProfessional = GCRJD-8NW9H-F2CDX-CCM8D-9D6T9

    How to download the Windows 8.1 ISO
    Last edited by mick823; 27 Nov 2013 at 10:29.
      My System SpecsSystem Spec

  6. #6


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Go here:

    Why can't I find the update in the Store? - Microsoft Windows Help

    If you see the link at the bottom of the page, click on it:

    Click image for larger version

    After doing so you should see this in the Store:

    Click image for larger version

    Hope this works for you.
      My System SpecsSystem Spec

  7. #7


    BELGIUM
    Posts : 503
    WINDOWS 8.1 x64


    hi David,

    no, i have done that and no download. Nut there are 8 updates that does not come in either.

    Mailed MS Belgium yesterday, BUT.....no answer either so far.

    But if this cannot be fixed.....i am not going to reinstall Windows, then everything stays as is.....

    Jeff
      My System SpecsSystem Spec

  8. #8


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by jeffrys View Post
    hi David,

    no, i have done that and no download. Nut there are 8 updates that does not come in either.

    Mailed MS Belgium yesterday, BUT.....no answer either so far.

    But if this cannot be fixed.....i am not going to reinstall Windows, then everything stays as is.....

    Jeff
    I'm in the USA.
    You're in Belgium.

    That probably explains the situation.
      My System SpecsSystem Spec

  9. #9


    BELGIUM
    Posts : 503
    WINDOWS 8.1 x64


    well no David,

    i downloaded and bought 4 licenses of Windows 8 via MS, 3 install perfectly, one not.

    Also installed Win 8.1 on the laptop with another license.

    Will phone to MS Belgium to get an answer;


    thanks

    Jeff
      My System SpecsSystem Spec

  10. #10


    BELGIUM
    Posts : 503
    WINDOWS 8.1 x64


    ok, after a week or so, i did get someone from MS on the Phone.

    They checked my PC from outside and told me that my computer was corrupted....All i did last year was "uninstall" things like Store and so.

    Anyway, bottom line = i have to reinstall 8.0 in order to get the upgrade done.

    So this will not be for now.

    I could mark this solved, but it isn't....

    Jeff
      My System SpecsSystem Spec

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