Windows 8 and 8.1 Forums


Can't install/boot OS after replacing HD (laptop fell...)

  1. #31


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Quote Originally Posted by caldom View Post
    Quote Originally Posted by alphanumeric View Post
    Quote Originally Posted by caldom View Post
    HI, this is where I'm confused. Do I have an ISO? If not can I get it via Download Surface RT Recovery Image (Windows RT 8.0) - North America from Official Microsoft Download Center ? I know that I have a new HD but didn't buy a new windows because at the time I didn't think- I didn't still have windows still installed. Now I"m still not sure if it :
    1)needs to be recovered somehow with the help of the Rufus program and the surgace RT image program?
    2)or was it 'thrown' out with the old brocken HD and I need to simply buy a new retail windlows 8 from Tohiaba?
    3)?
    Thank you in advance for you patience:)
    Jennifer
    An ISO is an image file. It's used to burn a disk and create an exact duplicate of the disk the image was created from. Your original hard drive contained the recovery partition used to restore your PC back to factory condition. If your new drive is completely blank then you do not have a recovery partition or any way to recover your PC to the factory condition. If you had burned a set of recovery disks you could have used those to do it. To restore your OS to the new drive you are going to have to obtain recovery media or install media. You can order recovery media from the manufacturer, likely with a fee attached. Your other alternative is to obtain a Windows 8 DVD or an ISO file. I've already posted links for a method of obtaining an ISO file. Your only other alternative is to purchase Windows install media.

    HI, how do I do this on my laptop? I have a simple black screen with "no bootable device please restart system". I can't get it to boot and the Ruffus program needs to get to my ISO image on my computer so that it can become a bootable device but I can't get into my computer...
    Jen
    Quote Originally Posted by caldom View Post
    Hi, thank you in advance for any and all replies!
    My toshiba satalite laptop fell and the hard drive needed to be replaced. It came in the mail today and I installed it without problems but when I try to start I get this sole message: Boot media (failed). And I don't have a windows 8 installation disc-did not come with laptop/I'm suppose to burn one off this laptop but haven't had a change yet
    What is going on?
    Do I need to buy a new windows 8 OS from Toshiba too???
    Jennifer
    You have no data on the new drive, therefore no ISO.

      My System SpecsSystem Spec

  2. #32


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Quote Originally Posted by caldom View Post
    Quote Originally Posted by alphanumeric View Post
    Quote Originally Posted by caldom View Post
    HI, this is where I'm confused. Do I have an ISO? If not can I get it via Download Surface RT Recovery Image (Windows RT 8.0) - North America from Official Microsoft Download Center ? I know that I have a new HD but didn't buy a new windows because at the time I didn't think- I didn't still have windows still installed. Now I"m still not sure if it :
    1)needs to be recovered somehow with the help of the Rufus program and the surgace RT image program?
    2)or was it 'thrown' out with the old brocken HD and I need to simply buy a new retail windlows 8 from Tohiaba?
    3)?
    Thank you in advance for you patience:)
    Jennifer
    An ISO is an image file. It's used to burn a disk and create an exact duplicate of the disk the image was created from. Your original hard drive contained the recovery partition used to restore your PC back to factory condition. If your new drive is completely blank then you do not have a recovery partition or any way to recover your PC to the factory condition. If you had burned a set of recovery disks you could have used those to do it. To restore your OS to the new drive you are going to have to obtain recovery media or install media. You can order recovery media from the manufacturer, likely with a fee attached. Your other alternative is to obtain a Windows 8 DVD or an ISO file. I've already posted links for a method of obtaining an ISO file. Your only other alternative is to purchase Windows install media.

    HI, how do I do this on my laptop? I have a simple black screen with "no bootable device please restart system". I can't get it to boot and the Ruffus program needs to get to my ISO image on my computer so that it can become a bootable device but I can't get into my computer...
    Jen
    You can't, there is no image on the laptop for Rufus to use. The hard drive is completely blank. You have to find an ISO on the internet to use. I've already explained that and provided a link to look at. Failing that you will have to buy the matching recovery media from the laptop manufacturer or buy a Full Windows DVD.
      My System SpecsSystem Spec

  3. #33


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    There are three ways to reinstall the Windows 8 OS.


    1) Use the Toshiba Recovery DVD's you made yourself.

    Quote Originally Posted by Toshiba
    Creating recovery DVDs/media
    It is strongly recommended that you create recovery DVDs/media.
    If the recovery files on your internal storage drive become
    corrupted or are deleted, you can restore your system from your
    recovery DVDs/media. Also, if your original internal storage drive
    fails, you can restore your system to a new internal storage drive
    from your recovery DVDs/media.
    2) Order Toshiba Recovery DVD's from Toshiba Support.

    3) Buy Windows 8 Core/Pro DVD & Product Key.
      My System SpecsSystem Spec

  4. #34


    Quote Originally Posted by alphanumeric View Post
    Quote Originally Posted by caldom View Post
    Quote Originally Posted by alphanumeric View Post

    An ISO is an image file. It's used to burn a disk and create an exact duplicate of the disk the image was created from. Your original hard drive contained the recovery partition used to restore your PC back to factory condition. If your new drive is completely blank then you do not have a recovery partition or any way to recover your PC to the factory condition. If you had burned a set of recovery disks you could have used those to do it. To restore your OS to the new drive you are going to have to obtain recovery media or install media. You can order recovery media from the manufacturer, likely with a fee attached. Your other alternative is to obtain a Windows 8 DVD or an ISO file. I've already posted links for a method of obtaining an ISO file. Your only other alternative is to purchase Windows install media.

    HI, how do I do this on my laptop? I have a simple black screen with "no bootable device please restart system". I can't get it to boot and the Ruffus program needs to get to my ISO image on my computer so that it can become a bootable device but I can't get into my computer...
    Jen
    You can't, there is no image on the laptop for Rufus to use. The hard drive is completely blank. You have to find an ISO on the internet to use. I've already explained that and provided a link to look at. Failing that you will have to buy the matching recovery media from the laptop manufacturer or buy a Full Windows DVD.
    HI. Ok now I see the problem I don't have a product key.
    I will go ahead order a recovery disk from Toshiba as that seems to be the least expensive.
    I will definitely keep you updated!
    Thank you!!
    Jen
      My System SpecsSystem Spec

  5. #35


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    You have a Product key, its embedded in the BIOS of the PC. What you don't have is install media to reinstall Windows. The recovery media will put everything back to the way it was the first time you turned on that PC. By going that route you won't have to mess with installing drivers etc. Once you get your disks take care not to scratch them and put them in a safe place incase you ever need them again. Good luck.
      My System SpecsSystem Spec

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Can't install/boot OS after replacing HD (laptop fell...)
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