Windows 8 and 8.1 Forums


Can't install/boot OS after replacing HD (laptop fell...)

  1. #11


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Do you know how to access the BIOS and set your boot order?
    Does the new hard drive show up in the BIOS correctly?
    What error message did you get when the original drive was in the laptop?
    You mentioned your laptop was dropped, it may be more than a damaged hard drive.

      My System SpecsSystem Spec

  2. #12


    Quote Originally Posted by alphanumeric View Post
    Do you know how to access the BIOS and set your boot order?
    Does the new hard drive show up in the BIOS correctly?
    What error message did you get when the original drive was in the laptop?
    You mentioned your laptop was dropped, it may be more than a damaged hard drive.

    HI, thanks for replying.
    Yes I did figure out how to set the boot order, the hard drive shows up and seems to be correct .
    I installed a new hard drive only-meaning no OS.
    Would a recovery disk from Toshiba work ? I don't understand if I have an OS to 'recover' or not???
    Jennifer
      My System SpecsSystem Spec

  3. #13


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Would a recovery disk from Toshiba work ?
    Yes the disk will reinstall the OS.

    Did you make the OEM manufacturer's Recovery Disks?

    or
    You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.
    Toshiba Service Portal - Laptop Recovery Media Services - Toshiba
      My System SpecsSystem Spec

  4. #14


    Quote Originally Posted by theog View Post
    Would a recovery disk from Toshiba work ?
    Yes the disk will reinstall the OS.

    Did you make the OEM manufacturer's Recovery Disks?

    or
    You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.
    Toshiba Service Portal - Laptop Recovery Media Services - Toshiba


    Hi, no I didn't make one...so the problem with my laptop is that there is no OS in it? I need to either buy the recovery disk or Windows 8 from Toshiba?

    Jennifer
      My System SpecsSystem Spec

  5. #15


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Quote Originally Posted by caldom View Post
    Quote Originally Posted by alphanumeric View Post
    Do you know how to access the BIOS and set your boot order?
    Does the new hard drive show up in the BIOS correctly?
    What error message did you get when the original drive was in the laptop?
    You mentioned your laptop was dropped, it may be more than a damaged hard drive.

    HI, thanks for replying.
    Yes I did figure out how to set the boot order, the hard drive shows up and seems to be correct .
    I installed a new hard drive only-meaning no OS.
    Would a recovery disk from Toshiba work ? I don't understand if I have an OS to 'recover' or not???
    Jennifer
    Just wanted to verify that the hard drive wasn't preconfigured by Toshiba. If it had been, it should have been plug and play. A blank drive means no recovery partition to restore from. You'll need either recovery disks from Toshiba, or a Windows DVD to do a clean install from.
      My System SpecsSystem Spec

  6. #16


    Quote Originally Posted by alphanumeric View Post
    Quote Originally Posted by caldom View Post
    Quote Originally Posted by alphanumeric View Post
    Do you know how to access the BIOS and set your boot order?
    Does the new hard drive show up in the BIOS correctly?
    What error message did you get when the original drive was in the laptop?
    You mentioned your laptop was dropped, it may be more than a damaged hard drive.

    HI, thanks for replying.
    Yes I did figure out how to set the boot order, the hard drive shows up and seems to be correct .
    I installed a new hard drive only-meaning no OS.
    Would a recovery disk from Toshiba work ? I don't understand if I have an OS to 'recover' or not???
    Jennifer
    Just wanted to verify that the hard drive wasn't preconfigured by Toshiba. If it had been, it should have been plug and play. A blank drive means no recovery partition to restore from. You'll need either recovery disks from Toshiba, or a Windows DVD to do a clean install from.
    HI, ok you have made it much clearer to me now So the 'Windows DVD to do a clean install from' is basically a new installation disc purchased? Or is there a free download available??
    Jennifer
      My System SpecsSystem Spec

  7. #17


    Hafnarfjrur IS
    Posts : 4,376
    Linux Centos 7, W8.1, W7, W2K3 Server W10


    Hi there.

    I would imagine the HDD is causing a problem because it hasn't been initialized yet or hasn't got a partition set to ACTIVE yet :

    (Even if the disk is already factory formatted the partition might have only been set to PRIMARY and not ACTIVE as well).

    download a BOOTABLE copy of GPARTED (it works also on a USB stick) and boot from this to format / create an ACTIVE primary partition on your HDD -- I'd make it a GPT drive rather than an MBR one - your Toshiba will boot from a GPT drive and saves all sorts of problems later with PROTECT BOOT etc.

    GParted -- A free application for graphically managing disk device partitions

    (Unlike Partition Wizard from minitools this one CAN create a BOOTABLE USB right from the download !! - you don't get passed around non-existant links - especially if you don't actually have a physical CD drive so you need to make the USB from "mounted virtual ISO" and is FREE - partition wizard only includes the USB functionality if you PAY for "PRO" version and even then as I said you still don't get the bootable USB facility in all cases).

    When booting GPARTED set the PROTECTED BOOT OFF in the BIOS - enable legacy boot or something like that in the BIOS and allow the machine to boot from the external device - you don't have to turn UEFI off - just the protected boot bit.


    If the HDD is OK then follow the instructions earlier in the thread on recovering your Windows system.

    Cheers
    jimbo
      My System SpecsSystem Spec

  8. #18


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Quote Originally Posted by caldom View Post
    Quote Originally Posted by alphanumeric View Post
    Quote Originally Posted by caldom View Post


    HI, thanks for replying.
    Yes I did figure out how to set the boot order, the hard drive shows up and seems to be correct .
    I installed a new hard drive only-meaning no OS.
    Would a recovery disk from Toshiba work ? I don't understand if I have an OS to 'recover' or not???
    Jennifer
    Just wanted to verify that the hard drive wasn't preconfigured by Toshiba. If it had been, it should have been plug and play. A blank drive means no recovery partition to restore from. You'll need either recovery disks from Toshiba, or a Windows DVD to do a clean install from.
    HI, ok you have made it much clearer to me now So the 'Windows DVD to do a clean install from' is basically a new installation disc purchased? Or is there a free download available??
    Jennifer
    OEM PC's that come with Windows 8 installed from the factory have an embedded Product code. Your regular Microsoft Windows 8 install media will read it automatically and install the matching version without asking for a key to be entered during the install. The current Windows 8.1 install media will not use a Windows 8 code for install but can be activated with a Windows 8 code. The ISO's are hard to come by. One way to get one is this, Windows 8 and Windows 8.1 ISO - Download or Create. You need a product code to enter to get it and I don't think OEM keys will work. I'd have to read though it again to confirm that. Activate retail Windows 8.1 with Windows 8 Product key.. There are tutorials like this to go by for doing the installation once you obtain media. UEFI (Unified Extensible Firmware Interface) - Install Windows 8 with. If you know somebody that has a Retail DVD just ask them to burn you a copy or make you an ISO. You don't need their product code to install it just the media.
      My System SpecsSystem Spec

  9. #19


    You can try this: Windows 8 and Windows 8.1 ISO - Download or Create

    That will give you the iso to do the install with.
      My System SpecsSystem Spec

  10. #20


    Quote Originally Posted by alphanumeric View Post
    Quote Originally Posted by caldom View Post
    Quote Originally Posted by alphanumeric View Post

    Just wanted to verify that the hard drive wasn't preconfigured by Toshiba. If it had been, it should have been plug and play. A blank drive means no recovery partition to restore from. You'll need either recovery disks from Toshiba, or a Windows DVD to do a clean install from.
    HI, ok you have made it much clearer to me now So the 'Windows DVD to do a clean install from' is basically a new installation disc purchased? Or is there a free download available??
    Jennifer
    OEM PC's that come with Windows 8 installed from the factory have an embedded Product code. Your regular Microsoft Windows 8 install media will read it automatically and install the matching version without asking for a key to be entered during the install. The current Windows 8.1 install media will not use a Windows 8 code for install but can be activated with a Windows 8 code. The ISO's are hard to come by. One way to get one is this, Windows 8 and Windows 8.1 ISO - Download or Create. You need a product code to enter to get it and I don't think OEM keys will work. I'd have to read though it again to confirm that. Activate retail Windows 8.1 with Windows 8 Product key.. There are tutorials like this to go by for doing the installation once you obtain media. UEFI (Unified Extensible Firmware Interface) - Install Windows 8 with. If you know somebody that has a Retail DVD just ask them to burn you a copy or make you an ISO. You don't need their product code to install it just the media.

    HI, all of these solutions sound great but I can't get to where I can apply them
    from the point of turning the machine on-black screen-'No bootable device (fail)-Please restart system.
    I can get to the bios and setup but when I tried to set the order of booting up as the USB 1st ( I had the link above downloaded onto it) Nothing happens but the above message........
    Jennifer
      My System SpecsSystem Spec

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Can't install/boot OS after replacing HD (laptop fell...)
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