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Laptop with encrypted key in UEFI BIOS - how to obtain ISO

  1. #1


    Posts : 6
    Windows 8

    Laptop with encrypted key in UEFI BIOS - how to obtain ISO


    Hi folks,

    Clue is in the title. Have a toshiba laptop with the UEFI encrypted windows 8 key. The hard drive was broken as it was dropped. No sticker on the bottom as is now microsoft policy. Download of the windows install needs the windows key. Cant get it as it's encrypted. Found generic windows 8.1 keys which worked but it said it was the wrong key for those installs. Generic windows 8 keys don't work for the download. Going around in circles and not sure what to do. Any help would be amazing!

    Thanks folks,

    Ben

      My System SpecsSystem Spec

  2. #2


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Have you made the OEM manufacturer's Recovery Disks?

    information   Information

    We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
    & made the Startup Repair CD.
    Recovery Drive - Create with USB Flash Drive in Windows 8
    System Repair Disc - Create in Windows 8




    I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
    How to make Toshiba Recovery disks.

    Toshiba How-To: Create System Recovery Media DVDs on a Windows 8 Laptop - YouTube
    Toshiba How-To: Understanding Windows 8 system recovery options - YouTube
    Creating Recovery Media for Windows 8 - TOSHIBA FORUMS
    or
    You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.
    Toshiba Service Portal - Laptop Recovery Media Services - Toshiba
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    Windows 8


    Nope, they didn't made a recovery disk. The point is the old hard drive is broken and gone along with the previous install of windows 8 so recovery would be pointless as I need a fresh install.

    I need the windows install disk which you can download from the windows site to make a boot disk, which I can clean install a new version of windows with. Whilst I am doing that I need the installer to pick up on the encrypted key held in the bios.

    My problem is I can't download the windows install file as I don't have the windows key (because it's helpfully encrypted). Even if I could, the helpful sticker (that contains no details) on the bottom of the laptop doesn't state what version used to be installed so it may end up being the wrong installer...

    I have made some progress as Microsoft releases generic keys in order for us to be able to download the installers. The 8.1 keys seem to work but the windows 8 keys do not. I currently have the installer for a version of windows 8 pro (my PC version of windows using my key) and windows 8.1 pro (using a generic key from microsoft). Both of which load from dvd under UEFI boot.

    The windows 8 pro install searches for the key and says it is the wrong installer or key depending on which way you look at it.
    The windows 8.1 core install doesn't search, it instead asks for a key. I entered the generic key hoping I could somehow activate it afterwards with the built in key but no joy. It just installs a preliminary version of windows and asks you to activate it by buying another licence.

    At my witts end here :/ Please help
      My System SpecsSystem Spec

  4. #4


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Nope, they didn't made a recovery disk. The point is the old hard drive is broken and gone along with the previous install of windows 8 so recovery would be pointless as I need a fresh install.
    Why did you not make the Toshiba Recovery disks?

    You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.
    Toshiba Service Portal - Laptop Recovery Media Services - Toshiba

    My problem is I can't download the windows install file as I don't have the windows key (because it's helpfully encrypted). Even if I could, the helpful sticker (that contains no details) on the bottom of the laptop doesn't state what version used to be installed so it may end up being the wrong installer...
    You will need to buy the DVD & Product key.
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    Windows 8


    "They" being the person that bought the laptop to me. When it came to me it had a broken hard drive and no working version of windows. I don't think asking why I didn't make recovery disks is all that helpful.

    As mentioned twice, the recovery disks will not be of any assistance as the hard drive is kaput. It has no recoverable version of windows on it. I have a new blank hard drive with a laptop that needs windows.

    I know one of my options is to get the person that bought me the laptop to buy another copy of windows but that is precisely why I am coming to this forum to ask for assistance. If I did that I wouldn't be posting on here, I'd be busy installing the new copy of windows onto the blank hard drive.

    I do appreciate the help but please understand that advice like "you should have done this" or "just go and buy a new copy of windows" isn't helpful.

    The situation is I have a laptop with a legal windows 8 licence.
    I need to get an install disk from microsoft for windows 8 which recognises the encrypted licence key.
    Is there any way to do this?
      My System SpecsSystem Spec

  6. #6


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    I need to get an install disk from microsoft for windows 8 which recognises the encrypted licence key.
    Is there any way to do this?
    YES, from TOSHIBA.
      My System SpecsSystem Spec

  7. #7


    Posts : 6
    Windows 8


    ...Which they charge an extortionate charge for. In fact more than I paid for windows 8 upgrade when I upgraded my PC.

    I'm going to keep experimenting with the current windows 8 .iso as I've found you can change the version you install with the ei.cfg file. I'll report back here if I have any success as others may not want to spend a fortune on recovery disks which could easily be downloaded.
      My System SpecsSystem Spec

  8. #8


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    If you have an official unmodified Windows 8 ISO it will read the embedded key automatically and install the matching version. The DVD is already multi edition and there is no need to mess around with the ei.cfg file. There shouldn't be an ei.cfg file. The 8.1 ISO download as per the other thread will not accept OEM keys. If you want 8.1 you'll likely have to do the store upgrade.
      My System SpecsSystem Spec

  9. #9


    Posts : 6
    Windows 8


    Yup discovered that. This new system is terrible. Could easily host the recovery disks online for people to download but they are holding them to ransom. (ok ok, I know you can make them but after the event that is by the by).

    Why each OEM has to have their own windows install and set of keys is beyond me (apart from making another way to squeeze cash out of the end user). One install disk from Microsoft for all versions of Windows would be much more helpful.
      My System SpecsSystem Spec

  10. #10


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    The OEM install is customized to the hardware its installed on. The recovery disks just refresh the custom image which includes all the drivers and utilities needed for that PC to work. A clean install with a normal Windows DVD will often leave you with non functioning hardware. Then a hunt for drivers. For you or me that's likely not a big deal. For that average Joe with limited computer skills that ends up being an issue. The down side to the OEM recovery disks is they also reinstall the factory bloat ware.

    The embedded keys are your lenience to use Windows. Making them unique on each PC is to combat piracy. Fake SLIC tables were the old way of cheating the OEM Activation. Every Dell had the same product code, now they don't and that embedded code can only be activated on the one PC. Its not printed on the COA sticker because official Windows 8 media will read it automatically. That was the intent anyway. Microsoft messed that feature up by coding Windows 8.1 so it will only accept an 8.1 code for the install. I don't understand why they did that if you can use a 8.0 code to activate 8.1? rejecting OEM 8.0 keys for the 8.1 ISO download doesn't make sense to me either? People with an OEM install are the ones that need the ISO the most.
      My System SpecsSystem Spec

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Laptop with encrypted key in UEFI BIOS - how to obtain ISO
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