Windows 8 and 8.1 Forums


Can't restore Windows 8 64-bit

  1. #1


    Posts : 26
    Windows 8 64-bit

    Can't restore Windows 8 64-bit


    Hi all

    New here looking for the (hopefully) final steps in my recovery process.
    Wasn't 100% sure where to ask, hopefully this will be okay in here.

    I'm running a Windows 8 recovery disc off of a USB, and I'm trying to restore, refresh, reset, anything at this point.
    But I go into all the troubleshooting options and advanced options and it doesn't allow me to "choose a target operating system" as nothing appears such as my Windows 8.

    I'm on an Asus laptop, I've backed-up my files to an external hdd, so at this point I just want to get my laptop running again.
    This all started with the "automatic repair loop" to which I've used EasyRE to purchase a recovery disc, backed up my files, and now I'm at this point where I can't finalize the process.

    Also how should I be booting from a USB properly?
    I hold F2 on start up, switch to “Boot” and set “Launch CSM” to Enabled. Then switch to “Security” and set “Secure Boot Control” to Disabled. Then restart and hold Esc for the Boot menu and boot from the USB.


    Any help would be MUCH appreciated!!!

    Cheers guys.

    EDIT:

    Just thought I'd add something now that I've searched around here and tried ALOT of things.

    I'm willing to do whatever to simply reset my laptop. Tried everything that I've found, text in that black command box (I'm really not too flash with computers) like the chkdsk and it all came out fine. It's just when I go to try to recover/restore/reset ANYTHING when I've booted from the USB it tells me there isn't an operating system to do so from.
    Last edited by Beast100; 07 Nov 2013 at 00:28.

      My System SpecsSystem Spec

  2. #2


    Posts : 26
    Windows 8 64-bit

    System restore/factory reset from cmd prompt?


    Is there anyway to do a system restore/factory reset via the cmd prompt?

    It's pretty much all I have access to on my laptop via a Windows 8 recovery USB I've booted, and it's all I've got in terms of trying to recover/reset my Asus laptop (I don't have the Windows 8 installations).

    I can't do a refresh, reset, restore, repair, anything from the system recovery options, all I've got is this...

    Thanks guys.
    Last edited by Brink; 07 Nov 2013 at 01:14. Reason: moved to original thread for this
      My System SpecsSystem Spec

  3. #3


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Have you made the OEM manufacturer's Recovery Disks?

    information   Information

    We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
    & made the Startup Repair CD.
    Recovery Drive - Create with USB Flash Drive in Windows 8
    System Repair Disc - Create in Windows 8





    You can make a Microsoft Recovery USB Drive
    Recovery Drive - Create with USB Flash Drive in Windows 8
    warning   Warning
    Deleting the Recovery Partition is NOT RECOMMENDED


    warning   Warning
    I personally DO NOT RECOMMEND using this METHOD above, as of the ERRORS you may receive below with the Microsoft Recovery USB Drive.You would be best off using the OEM manufacturer's Recovery DVD's or Recovery USB drive.




    I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
    or
    You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.





    The Windows Recovery USB drive & Recovery Partition can be very problematic, I recommend you also make a Windows System Image.

    System Image - Create in Windows 8

    Recovery Drive - Create with USB Flash Drive in Windows 8

    System Repair Disc - Create in Windows 8

    System Image Recovery - Restore Image on Computer in Windows 8

    or
    look for a 3rd party ,Backup software, which fully supports Windows 8, uEFI, GPT & Secure Boot.
    Which is signed by Microsoft.

    ASUS now have a recovery .app



    Create Factory Restore Disc?


    Quote Originally Posted by awindowsdummy
    Update: I e-mailed ASUS support and they gave me a Windows program to do it. Thanks!
    http://www.asus.com/supportonly/ASUS...rt_Download_36



    http://www.google.co.uk/url?sa=t&rct...53537100,d.d2k

    Quote Originally Posted by ASUS
    Using the Support DVD to restore system recovery.

    About the Support DVD :
    The Support DVD includes an image of the operating system, installed on your system at the factory.
      My System SpecsSystem Spec

  4. #4


    Posts : 26
    Windows 8 64-bit


    No I didn't make the recovery disks whilst I had my laptop.
    However I have created a bootable windows 8 64-bit USB recovery drive which is what I've been using to access the system recovery menu.
      My System SpecsSystem Spec

  5. #5


    Posts : 5,360
    7/8/ubuntu/Linux Deepin


    There are a couple of ways to do this. Neither are particularly straightforward.

    It is probably easier to locate a win8.1 iso from ... somewhere, and install that.
      My System SpecsSystem Spec

  6. #6


    Posts : 26
    Windows 8 64-bit


    Hmmm yeah I'm not the best with computers but like I said just want to get it up and running in a normal state again.
    Well I decided yesterday to get it sent it, it's under warranty so that should be all good.
    Any ideas what the problem is in the first place? Like I said it started with the automatic repair loop randomly a few days ago. After tons of research and countless restarts I still couldn't fix it haha :/
      My System SpecsSystem Spec

  7. #7


    Posts : 2,191
    Windows 8.1


    You should always provide your specific make/model number first so the proper information can be referenced accordingly. There may be a way to do a factory restore without the need for the discs; however, no way to tell at this point. Check your manual to see if you have that availability via an Fxx key on boot. Good luck.
      My System SpecsSystem Spec

  8. #8


    Posts : 26
    Windows 8 64-bit


    Thanks for the replies guys.
    Yeah it's an Asus R501VZ laptop.
      My System SpecsSystem Spec

  9. #9


    Posts : 2,191
    Windows 8.1


    Quote Originally Posted by Beast100 View Post
    Thanks for the replies guys.
    Yeah it's an Asus R501VZ laptop.
    You are in luck! It appears you can access your recovery options via F9 at boot. Download your manual here and follow the instructions. Hope you found my suggestion helpful. Good luck.

    ASUSTeK Computer Inc. -Support- Drivers and Download R501VZ

    my2cents
      My System SpecsSystem Spec

  10. #10


    Posts : 26
    Windows 8 64-bit


    Quote Originally Posted by my2cents View Post
    Quote Originally Posted by Beast100 View Post
    Thanks for the replies guys.
    Yeah it's an Asus R501VZ laptop.
    You are in luck! It appears you can access your recovery options via F9 at boot. Download your manual here and follow the instructions. Hope you found my suggestion helpful. Good luck.

    ASUSTeK Computer Inc. -Support- Drivers and Download R501VZ

    my2cents
    Okay wow thanks, so I booted with F9 and went F8 and booted into Safe Mode.
    Not 100% sure what to do from this point though?
    I'm logged in in safe mode, everything seems to be in order, but what's the next step from here?

    Thanks for the help so far fellas!!

    EDIT: Whoa so I'm about to refresh the laptop, made it into PC Settings -> General -> Refresh.
    Just gotta free up some disc space before it can go through with the process.
    I will let you all know how this goes!!! Please work haha.

    Edit 2: Is there a way to do a system restore from here? Or due to the circumstance is it better to do the complete refresh?
      My System SpecsSystem Spec

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Can't restore Windows 8 64-bit
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