Windows 8 and 8.1 Forums


Phone activation - accidentally pressed on number 2

  1. #1


    Posts : 3
    Windows 7

    Phone activation - accidentally pressed on number 2


    So today I realized I'm really a special case lol...

    Anyway, I have the following issue. I have a legitimate Windows 8 Pro copy which was installed on my PC before I did a major hardware upgrade (MBO, CPU etc.). When I set everything together, I booted into my Win 8, and of course it was deactivated.

    So, what I did next:

    - I uninstalled the product key (with slmgr commands) so it wouldn't recognize it's still installed on that PC (if that has something to do with it)
    - formatted my HDD in order to have a nice, clean installation
    - reinstalled Windows 8
    - entered the product key again
    - started the Phone Activation

    So I did EVERYTHING good, until the phone lady robot asked me on how much computers is this Windows 8 installed, and I somehow managed to press on "2".

    Of course, the next thing that happened, phone lady robot told me my licence doesn't support 2 PCs, so I got angry on myself, ended the call and cursed a lot

    When I tried to repeat the process, she told me that the activation didn't finish (or something) and that she'll connect me with a call agent.

    Today was a holiday in Croatia, so MS support in Croatia was on day off.

    So... what do I do? Do I have ANY options left in order to activate my Windows 8?

    Can I call MS support in Monday, explain to them what happened and hopefully they'll help me activate my 8?

    Thanks

      My System SpecsSystem Spec

  2. #2


    Posts : 2,191
    Windows 8.1


    So I did EVERYTHING good, until the phone lady robot asked me on how much computers is this Windows 8 installed, and I somehow managed to press on "2".
    YEP! Been there... done that! If I remember correctly, I think that a repeat of my process (and always selecting 1 thereafter) was successful; however, I can't remember if I tried to authenticate (a second time) via the same 800 number or used a different automated location. Anyway, you can try a different automated location, and if that does not work, I am sure MS will be able to help you. Good luck.
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 7


    Thanks man. I'll try that tomorrow so I'll report back.
      My System SpecsSystem Spec

  4. #4


    Quote Originally Posted by p3r02d3r0 View Post
    Thanks man. I'll try that tomorrow so I'll report back.
    I bought the Windows 7 "Family Pack" here in the states a few years ago for $150--a 3-license retail package. So once I had to phone in an activation for some reason--probably upgraded motherboard, etc.--and when they asked me how many computers I was running the key on I said "Two" thinking I was in the clear. Lol! "No activation for you, bub!"... IIRC, I called right back and said "one" at the appropriate time and was activated! Those activation servers are really kind of dumb--Microsoft doesn't teach 'em well enough.
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 7


    Fixed it. Called the UK support. Their robot managed to activate it. Thanks guys!
      My System SpecsSystem Spec

  6. #6


    I'm never sure how to answer that How many question.

    Reality is 0, since I'm installing with that key for the first time.
    1 is also valid if you think it means How many, including this install.

    I've used both 0 and 1 with success.
      My System SpecsSystem Spec

Phone activation - accidentally pressed on number 2
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