Windows 8 and 8.1 Forums


"Load Driver" During Install - what driver & where can I find?

  1. #1


    Posts : 68
    XP64, W7x64, W8x64, 2k8r2, Lucid(server) + a few others

    "Load Driver" During Install - what driver & where can I find?


    I'm getting:

    "A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now."

    Google has loads of hits for this but for W7, XP, Vista, etc. nothing for W8...

    Trying to install W8x64 on a Dell Precision T5500 (single CPU, 12GB RAM) via USB flash drive.

    The CPU is an Intel "confidential" (developer's Xeon 5600 series) could that be it?

    The same bootable USB flash drive was able to install W8 on two VM's so far so I know the image is good (or not corrupt).

    Is there a way to try and find this elsewhere or point me to the correct driver from an existing install of W8?

    Thanks for any help!

      My System SpecsSystem Spec

  2. #2


    The CPU is an Intel "confidential" (developer's Xeon 5600 series) could that be it?
    I'm quite sure that the CPU is not the problem...

    It happened to me once and I had to change the DVD drive to install WDP on a Megaware rig...

      My System SpecsSystem Spec

  3. #3


    Posts : 68
    XP64, W7x64, W8x64, 2k8r2, Lucid(server) + a few others


    Quote Originally Posted by vrosa View Post
    The CPU is an Intel "confidential" (developer's Xeon 5600 series) could that be it?
    I'm quite sure that the CPU is not the problem...

    It happened to me once and I had to change the DVD drive to install WDP on a Megaware rig...

    When you say "change the DVD drive" do you mean physically swap the drives or go back and burn a new DVD?

    I'm using a USB flash drive for install... Can I just unplug the CD/DVD drive and install the OS without an optical drive present?

    I'll obv. try this on my own - but I just tore that machine down to test out a new RAID card with VMware so it'll be a couple of hours before I can get back to the W8 stuff...

    If anyone has done that as a solution (or just turn that SATA port off in the BIOS) could you please let me know? If not - this is a standard DVD ROM drive that comes in all new Dell computers. It says "H-L Data Storage", Model DH20N, MFD: Aug 2010, Hitachi-LG Data Storage, Inc. Dell part# 095J6P.

    Thx.
      My System SpecsSystem Spec

  4. #4


    Quote Originally Posted by winstontj View Post
    I'm getting:

    "A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now."

    Google has loads of hits for this but for W7, XP, Vista, etc. nothing for W8...

    Trying to install W8x64 on a Dell Precision T5500 (single CPU, 12GB RAM) via USB flash drive.

    The CPU is an Intel "confidential" (developer's Xeon 5600 series) could that be it?

    The same bootable USB flash drive was able to install W8 on two VM's so far so I know the image is good (or not corrupt).

    Is there a way to try and find this elsewhere or point me to the correct driver from an existing install of W8?

    Thanks for any help!
    \]

    You probably can use the win 7 driver if you install it in compatibility mode


    (compat=right click the installer>properties>compatibility>choose win 7)
      My System SpecsSystem Spec

  5. #5


    Posts : 68
    XP64, W7x64, W8x64, 2k8r2, Lucid(server) + a few others


    Quote Originally Posted by zigzag3143 View Post
    Quote Originally Posted by winstontj View Post
    I'm getting:

    "A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now."

    Google has loads of hits for this but for W7, XP, Vista, etc. nothing for W8...

    Trying to install W8x64 on a Dell Precision T5500 (single CPU, 12GB RAM) via USB flash drive.

    The CPU is an Intel "confidential" (developer's Xeon 5600 series) could that be it?

    The same bootable USB flash drive was able to install W8 on two VM's so far so I know the image is good (or not corrupt).

    Is there a way to try and find this elsewhere or point me to the correct driver from an existing install of W8?

    Thanks for any help!
    \]

    You probably can use the win 7 driver if you install it in compatibility mode


    (compat=right click the installer>properties>compatibility>choose win 7)
    What? what driver?

    Ok update:

    At this point I've removed the USB media card reader, removed the CD/DVD, disabled the front USB ports, removed firewire....


    EDIT: I have the bare minimum to install this thing. a single 4GB stick of DDR3 RAM, removed the 2nd CPU riser so only one CPU, swapped out the CPU to a known good Xeon w5580 CPU, disabled everything I can in the BIOS.

    No idea what is going on.

    I'm happy to use any "windows 7 driver" i just don't know which one the OS is referring to.

    I can install W7 on the same machine (no problem)
    I can install W7 and run W8 on the same machine in VMware Workstation (no problem)
    I can install VMware ESXi 5.0 and install W8 via USB flash (no problem)

    Can not directly install W8 to the machine.

    A Dell T5500 is pretty standard and I'm sure they will offer this with W8 ASAP.

    The manufacture date on this machine is 4 months ago (August 2011).

    What could possibly be in this machine that's not factored into W8?
      My System SpecsSystem Spec

  6. #6


    Posts : 68
    XP64, W7x64, W8x64, 2k8r2, Lucid(server) + a few others


    I hate to keep nagging like this but I'm at a loss here.

    Dell Precision 490 Workstation: OS not compatible with your system

    Dell Precision T5500 Workstation: Driver issue can't install

    I've tried EVERYTHING at this point.


    Is it in any way possible that:

    W8 is not compatible with WD360 36GB 10krpm HDD
    W8 is not compatible with an Intel Xeon QGXP Engineering Sample CPU
    W8 is not compatible with something like the onboard USB controller or similar?

    I can not remove anything else and I've tried this across three different T5500's and none of them work... however I can install W7 and run W8 on a T5500 in Vmware workstation or on ESXi5.

    Should I install W7 and try to upgrade to W8?
      My System SpecsSystem Spec

  7. #7


    Posts : 68
    XP64, W7x64, W8x64, 2k8r2, Lucid(server) + a few others


    Update:

    Can not upgrade from W7 to W8.

    Any ideas? Has anyone installed W8 on any type of Dell Precision Workstation? I'm finding it really hard to believe that W8 is not compatible with a 6-month old high-end Dell Workstation.

    Is it possible that W8 just doesn't have a driver for whatever it is I have in this machine?
      My System SpecsSystem Spec

  8. #8


    Posts : 3
    OSX Lion / Win7


    Hi Winston

    Having the same problem trying to install Svr 2k8R2. Not made any progress either, trying process of elimination and not having much luck. Tried every available driver for the intel m/b and none of them are accepted.

    Similar setup,
    2x Xeon quad core cpu
    3x raided 300gb 10k SAS drives

    Tried booting from a usb cd drive, had the sata cd drive disconnected and still the same error.....

    Very strange

    Mike
      My System SpecsSystem Spec

  9. #9


    When you say "change the DVD drive" do you mean physically swap the drives or go back and burn a new DVD?
    I mean physically swap the drives
      My System SpecsSystem Spec

  10. #10


    Posts : 3
    OSX Lion / Win7


    From another post....

    Win8 install asking for driver
      My System SpecsSystem Spec

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"Load Driver" During Install - what driver & where can I find?
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