Windows 8 and 8.1 Forums

Unable to install 8.1

  1. #1


    Martonvásár, Hungary
    Posts : 13
    Windows 8 (6.2) 64-bit (Build 9200)

    Unable to install 8.1


    Help me, every time i try to install the update from the store it freezes at "setting up a few more things" usually at 76% but one time at 6%. My computer meets the requirements, all drivers latest.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1
      My System SpecsSystem Spec

  3. #3


    Martonvásár, Hungary
    Posts : 13
    Windows 8 (6.2) 64-bit (Build 9200)


    It came down normally on windows update.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1
      My System SpecsSystem Spec

  5. #5


    Martonvásár, Hungary
    Posts : 13
    Windows 8 (6.2) 64-bit (Build 9200)


    Windows 8, remember? I can't run a software for a previous version, i might just mess the whole system up.
      My System SpecsSystem Spec

  6. #6


    Posts : 375
    Win 8.1 64bit


    It freezes without giving you an error code ? Check Event Viewer to see if there happens to be an error code.

    Also, clear Store cache and disable AV.


    Store Cache - Clear in Windows 8
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    Windows 8 Pro with Media Center 64 bit


    Mine does the same thing, but freezes at 59%. Only displays error code after I restart it and it restores the previous version. Tried so many things and nothing works. Microsoft tech support had me remove my wireless card, and that didn't work either.
      My System SpecsSystem Spec

  8. #8


    Martonvásár, Hungary
    Posts : 13
    Windows 8 (6.2) 64-bit (Build 9200)


    Quote Originally Posted by torre View Post
    It freezes without giving you an error code ? Check Event Viewer to see if there happens to be an error code.

    Also, clear Store cache and disable AV.


    Store Cache - Clear in Windows 8
    Kaspersky for some odd reason is taking half of my internet speed (It really does, after i close it the net speeds up trendemously)

    And i cleared it, but the install file just won't delete, it's still downloaded, and starts installation in the store right away,
      My System SpecsSystem Spec

  9. #9


    Martonvásár, Hungary
    Posts : 13
    Windows 8 (6.2) 64-bit (Build 9200)


    Quote Originally Posted by bottlerocket View Post
    Mine does the same thing, but freezes at 59%. Only displays error code after I restart it and it restores the previous version. Tried so many things and nothing works. Microsoft tech support had me remove my wireless card, and that didn't work either.
    Yep, an error code starting like 0x000101000, (This is not the real code) that is because it couldn't upgrade.
      My System SpecsSystem Spec

  10. #10


    Posts : 375
    Win 8.1 64bit


    That is a common code. I experienced the same and was successful with the cache clearing and disabling AV.

    You many want to uninstall Kaspersky completely. I had Kaspersky and some components are not yet compatible with 8.1. Have not yet researched at the Kaspersky forum.

    Also, you may consider doing a System Refresh on your current Win8 to get everything back to default and then try to reinstall 8.1.
      My System SpecsSystem Spec

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