Windows 8 and 8.1 Forums

Unable to install 8.1

  1. #11


    Martonvásár, Hungary
    Posts : 13
    Windows 8 (6.2) 64-bit (Build 9200)


    Quote Originally Posted by torre View Post
    That is a common code. I experienced the same and was successful with the cache clearing and disabling AV.

    You many want to uninstall Kaspersky completely. I had Kaspersky and some components are not yet compatible with 8.1. Have not yet researched at the Kaspersky forum.

    Also, you may consider doing a System Refresh on your current Win8 to get everything back to default and then try to reinstall 8.1.
    We called Microsoft, they took over, fixed a lot of things (turns out that installing windows from a recovery media doesn't work quite right.) We uninstalled Kaspersky, ccleaner and defraggler, now theres only 42 programs in the list. X) We tried again, but it froze at the same place.

      My System SpecsSystem Spec

  2. #12


    Posts : 375
    Win 8.1 64bit


    Are you against doing a System Refresh ? This would put your system back to default and retain your files, may lose some apps.

    But you would have a clean Windows 8 to upgrade from.
      My System SpecsSystem Spec

  3. #13


    Martonvásár, Hungary
    Posts : 13
    Windows 8 (6.2) 64-bit (Build 9200)


    Quote Originally Posted by torre View Post
    Are you against doing a System Refresh ? This would put your system back to default and retain your files, may lose some apps.

    But you would have a clean Windows 8 to upgrade from.
    We called them BEFORE i saw your post. We tried to do it, but the recovery media i have contains both 32 and 64bit, so even if i select x64, it thinks i try to degrade him.
      My System SpecsSystem Spec

  4. #14


    Posts : 375
    Win 8.1 64bit


    So when you do a Refresh it asks for recovery media ? A Refresh should take you back to Win 8 which came installed on your computer providing you have a recovery partition.
      My System SpecsSystem Spec

  5. #15


    Martonvásár, Hungary
    Posts : 13
    Windows 8 (6.2) 64-bit (Build 9200)


    Quote Originally Posted by torre View Post
    So when you do a Refresh it asks for recovery media ? A Refresh should take you back to Win 8 which came installed on your computer providing you have a recovery partition.
    ... What? Isn't refresh when you use the dvd to "reinstall" the OS without losing anything?
      My System SpecsSystem Spec

  6. #16


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by Mochita View Post
    Quote Originally Posted by torre View Post
    So when you do a Refresh it asks for recovery media ? A Refresh should take you back to Win 8 which came installed on your computer providing you have a recovery partition.
    ... What? Isn't refresh when you use the dvd to "reinstall" the OS without losing anything?
    No, check the link below ,go to option 2 ,scroll down to #6 for how to in win8 ,good luck
    Refresh Windows 8
      My System SpecsSystem Spec

  7. #17


    Hafnarfjörđur IS
    Posts : 4,376
    Linux Centos 7, W8.1, W7, W2K3 Server W10


    Hi there
    Try the "ISO download" trick I believe that's mentioned in the forum and then install from the ISO image.

    Cheers
    jimbo
      My System SpecsSystem Spec

  8. #18


    Martonvásár, Hungary
    Posts : 13
    Windows 8 (6.2) 64-bit (Build 9200)


    Quote Originally Posted by jimbo45 View Post
    Hi there
    Try the "ISO download" trick I believe that's mentioned in the forum and then install from the ISO image.

    Cheers
    jimbo
    OEM key, not working with assistant.
      My System SpecsSystem Spec

  9. #19


    Martonvásár, Hungary
    Posts : 13
    Windows 8 (6.2) 64-bit (Build 9200)


    Quote Originally Posted by caperjack View Post
    Quote Originally Posted by Mochita View Post
    Quote Originally Posted by torre View Post
    So when you do a Refresh it asks for recovery media ? A Refresh should take you back to Win 8 which came installed on your computer providing you have a recovery partition.
    ... What? Isn't refresh when you use the dvd to "reinstall" the OS without losing anything?
    No, check the link below ,go to option 2 ,scroll down to #6 for how to in win8 ,good luck
    Refresh Windows 8
    I'll wait for Microsoft to check my event viewer logs, and call back tomorrow, if they don't fix it i'll try refresh.
      My System SpecsSystem Spec

  10. #20


    Martonvásár, Hungary
    Posts : 13
    Windows 8 (6.2) 64-bit (Build 9200)


    Well, i've done it, no idea how, but i did it.
      My System SpecsSystem Spec

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Unable to install 8.1
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