Windows 8 and 8.1 Forums


No Windows 8.1 in Store

  1. #1


    Posts : 12
    Windows 8

    No Windows 8.1 in Store


    This has been a long and frustrating process for me, so please forgive me if I end up on a rant.

    Here's the whole story:

    On my desktop, which I purchased pre-loaded with Windows 8 almost a year ago, I have been unable to see Windows 8.1 update in the store. So I consulted the support website, made sure I had all the recent updates, made sure everything was in order, and (not) to my surprise - it still wasn't there. I checked all over the internet to find a solution, but there was none, so I decided to visit the store I purchased my computer. I talked to the tech there, he suggested that I do a complete reset of Windows 8 (I have a disc from some problems I had several months ago) and I listened (damn tech). Lo and behold - after resetting my computer, downloading all updates, rebooting my computer, running Windows 8.1 Upgrade Assistant (which told me everything is compatible), the update still isn't there. Now my next logical step is to drive 45 minutes to the nearest Microsoft Store, and hopefully they can help me out, but I figured I should check here first.

    So I'm honestly at a loss of what I can do, and the community here was very helpful last time I had a problem, so I'm coming back to you guys. Is there anything I can do to make this update appear in the store? Or am I SOL?

    Edit: Thanks for moving this!
    Last edited by FrustratedUser; 24 Oct 2013 at 20:11.

      My System SpecsSystem Spec

  2. #2


    Posts : 60
    Windows 8.1 Pro Media Center X 64


    Hi.....I felt your pain.....as I too had all Windows 8 Pro Media Center....updates.......too, but found nothing to update to Windows 8.1 Pro in the store.....with my laptop......however with a Google search found a direct link to upgrade.......Microsoft Answer Communities.....posted by MS MVP.................just can not find the link.........please give it a shot.....


    Update to Windows 8.1: FAQ - Microsoft Windows Help

    Click image for larger version
    Last edited by gahbmwm5; 25 Oct 2013 at 02:12. Reason: Attach jpeg
      My System SpecsSystem Spec

  3. #3


    Download the update KB2871389 and reboot, details in the link:
    Why can't I find the update in the Store? - Microsoft Windows Help
      My System SpecsSystem Spec

  4. #4


    Posts : 8
    win 8


    And if you find it listed in your updates, delete it and download it again then do a reboot. I had the same situation.
      My System SpecsSystem Spec

  5. #5


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1
      My System SpecsSystem Spec

  6. #6


    Posts : 5,360
    7/8/ubuntu/Linux Deepin
      My System SpecsSystem Spec

  7. #7


    Posts : 12
    Windows 8


    Ok so I just did a check, and I do not have this update installed. However, Windows Update consistently finds no updates, is there another way to download this update?
      My System SpecsSystem Spec

  8. #8


    Posts : 12
    Windows 8


    I found a place to download that update (KB2871389) off the internet, but when I attempt to download it, it says the update is unavailable on my computer. So, I have come to the conclusion that unless I can get a free product code from MS, I am screwed.
      My System SpecsSystem Spec

  9. #9


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    If you have Windows 8 installed you have a Product key.
      My System SpecsSystem Spec

  10. #10


    Isn't there any way to contact Microsoft about this and get them to help?
      My System SpecsSystem Spec

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No Windows 8.1 in Store
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