FrustratedUser
New Member
- Messages
- 12
This has been a long and frustrating process for me, so please forgive me if I end up on a rant.
Here's the whole story:
On my desktop, which I purchased pre-loaded with Windows 8 almost a year ago, I have been unable to see Windows 8.1 update in the store. So I consulted the support website, made sure I had all the recent updates, made sure everything was in order, and (not) to my surprise - it still wasn't there. I checked all over the internet to find a solution, but there was none, so I decided to visit the store I purchased my computer. I talked to the tech there, he suggested that I do a complete reset of Windows 8 (I have a disc from some problems I had several months ago) and I listened (damn tech). Lo and behold - after resetting my computer, downloading all updates, rebooting my computer, running Windows 8.1 Upgrade Assistant (which told me everything is compatible), the update still isn't there. Now my next logical step is to drive 45 minutes to the nearest Microsoft Store, and hopefully they can help me out, but I figured I should check here first.
So I'm honestly at a loss of what I can do, and the community here was very helpful last time I had a problem, so I'm coming back to you guys. Is there anything I can do to make this update appear in the store? Or am I SOL?
Edit: Thanks for moving this!
Here's the whole story:
On my desktop, which I purchased pre-loaded with Windows 8 almost a year ago, I have been unable to see Windows 8.1 update in the store. So I consulted the support website, made sure I had all the recent updates, made sure everything was in order, and (not) to my surprise - it still wasn't there. I checked all over the internet to find a solution, but there was none, so I decided to visit the store I purchased my computer. I talked to the tech there, he suggested that I do a complete reset of Windows 8 (I have a disc from some problems I had several months ago) and I listened (damn tech). Lo and behold - after resetting my computer, downloading all updates, rebooting my computer, running Windows 8.1 Upgrade Assistant (which told me everything is compatible), the update still isn't there. Now my next logical step is to drive 45 minutes to the nearest Microsoft Store, and hopefully they can help me out, but I figured I should check here first.
So I'm honestly at a loss of what I can do, and the community here was very helpful last time I had a problem, so I'm coming back to you guys. Is there anything I can do to make this update appear in the store? Or am I SOL?
Edit: Thanks for moving this!
Last edited:
My Computer
System One
-
- OS
- Windows 8