Windows 8 and 8.1 Forums


No Windows 8.1 in Store

  1. #11


    Posts : 12
    Windows 8


    theog - How can I find out what my product key is, and will it work with activating Windows 8.1 as well?

    Ztruker - I spent an hour on the phone with support yesterday, and they checked for all the things I told them already isn't working, then kept redirecting me with no help, I'm going to call an actual store today and see if I can take it in. I'll let you know how that goes.

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  2. #12


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    theog - How can I find out what my product key is, and will it work with activating Windows 8.1 as well?
    Key will be in the box or in the Store email.
      My System SpecsSystem Spec

  3. #13


    Posts : 27
    Win 8 Pro (WMC) originally; updated to 8.1 prowmc through store


    @frustrated user
    the download is available in the Microsoft download section; see
    Download details: Update for Windows 8 (KB2871389) - Microsoft Download Center
    this will give the msu file which on clicking will install the upload;

    however, my experience is that 1) download and install the update; 2) flush the store cache; 3) restart the machine; 4) now click the store; it will take some time to rebuild the cache and then you will have the free-update (provided it was not a volume licence from the laptop manufacture or the enterprise edition)
    once you get to see the download please check the issue as solved

    regards
    neelakantan
      My System SpecsSystem Spec

  4. #14


    Posts : 12
    Windows 8


    @neelakantanr
    Therein lies the problem though. Upon an attempt at downloading KB2871389, an error message pops up stating "This update is not applicable on your computer", so I'm basically stuck. I have made sure I was installing the correct version of it, and tried all other versions just to be on the safe side - none worked. The only microsoft store I have within an hour of where I live also doesn't do tech support, so it looks like I'm out of luck again.
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  5. #15


    Posts : 27
    Win 8 Pro (WMC) originally; updated to 8.1 prowmc through store


    (I mentioned Microsoft windows web store)

    I see from your pc details that yours is windows 8 pro; but, is it retail version or volume licensed?
    my understanding is , if it is a Volume license, then the update has to be through an iso; (probably later through the OEM or if you are a member of TechNet or MSDN, you can get a link for the iso)

    the second option for VL and enterprise versions are: downloading through the webinstaller; How to download the Windows 8.1 ISO

    best of luck;
    neelakantan
      My System SpecsSystem Spec

  6. #16


    Posts : 12
    Windows 8


    Sorry about the confusion with Windows 8 Pro, I believe I only have Windows 8, but I made this account soon after I got my computer and was unclear on the differences. I have an ISO for Windows 8.1 downloaded, but I can't install it without a valid product key. Would you know where I could find such a product key? I do not have a box or a store email as theog suggested.
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  7. #17


    Posts : 5,360
    7/8/ubuntu/Linux Deepin


    Find your 8.0 product key with this: ProduKey - Recover lost product key (CD-Key) of Windows/MS ...

    Use the default key to install from the 8.1 iso:

    CoreSingleLanguage=Y9NXP-XT8MV-PT9TG-97CT3-9D6TC

    Professional=XHQ8N-C3MCJ-RQXB6-WCHYG-C9WKB

    Core=334NH-RXG76-64THK-C7CKG-D3VPT


    Activate with your own 8.0 key you found with produkey program.
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  8. #18


    Posts : 12
    Windows 8


    @SIW2
    Sorry, I don't think I quite understand what you're saying. I downloaded ProduKey, and it gave me my product key for Windows 8. When I try it with the 8.1 ISO file I get a message saying "This product key didn't work. Check it and try again.", and when I use any of the product keys you provided it checks out, but then tells me to check my internet connection. Am I missing something?
      My System SpecsSystem Spec

  9. #19


    Posts : 27
    Win 8 Pro (WMC) originally; updated to 8.1 prowmc through store


    @frustrated user

    see the How to download the Windows 8.1 ISO

    install the iso using the generic key and activate using the windows 8 key

    regards
    neelakantan
      My System SpecsSystem Spec

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No Windows 8.1 in Store
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