Windows 8 and 8.1 Forums

Cannot install printer

  1. #1

    Cannot install printer


    Hi, add printer does not find my printer.
    printer installs fine on wife's same Acer Iconia Tab W500 with standard w7.
    i do can see the printer in the network folder using explorer.
    tried add devices, rebooted several times etc etc.

    any ideas?

      My System SpecsSystem Spec

  2. #2


    Posts : 36
    Windows 8 Pro, Ubuntu 12.10, Backtrack Linux


    Do you have the original disk that came with your printer? Can the printer plug into the computer via USB? What brand and model is it?

    Please provide more information,
    Thank you
      My System SpecsSystem Spec

  3. #3


    no i do not and why would i when it works fine on my wife's iconia with W7
    this must be a W8 bug
      My System SpecsSystem Spec

  4. #4


    since i install window 8, i can not install my printer software. its responds, you do not have internat explorer version 5.0.
      My System SpecsSystem Spec

  5. #5


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Quote Originally Posted by sjengie View Post
    Hi, add printer does not find my printer.
    printer installs fine on wife's same Acer Iconia Tab W500 with standard w7.
    i do can see the printer in the network folder using explorer.
    tried add devices, rebooted several times etc etc.

    any ideas?
    Have you looked for your printer in Control Panel > Devices and Printers?
      My System SpecsSystem Spec

  6. #6


    Quote Originally Posted by sjengie View Post
    Hi, add printer does not find my printer.
    printer installs fine on wife's same Acer Iconia Tab W500 with standard w7.
    i do can see the printer in the network folder using explorer.
    tried add devices, rebooted several times etc etc.

    any ideas?
    What's the printer?

    (Make, model.)
      My System SpecsSystem Spec

  7. #7


    Hafnarfjörður IS
    Posts : 4,376
    Linux Centos 7, W8.1, W7, W2K3 Server W10


    Hi there

    This method should work. Note you need to use the DEVICES AND PRINTERS in the control panel -- NOT the device manager.

    1) Devices and Printers ==> Add printer

    2) click on printer that I want isn't listed or choose SKIP

    3) click NEXT

    4) Chose ADD LOCAL PRINTER or NETWORK PRINTER WITH MANUAL SETTINGS

    5) click NEXT

    6) choose either use EXISTING port (drop down ) choose USB port if USB printer or if it's a NETWORK printer click CREATE new port and enter the IP address on the network of your printer

    7) Now click NEXT

    8) You'll see a screen INSTALL PRINTER DRIVER with a load of printers -- if the printer isn't listed you can then chose Windows update -- or Have disk.

    I'd let Windows Update have a go first before using your own Disk as windows these days has quite up to date drivers for things like printers -- and sometimes the manufacturer's own drivers include all sorts of adware like --Buy special inks from us etc etc. I'd love to see the word BUY removed from any piece of software ever !! but not likely to happen.

    Note if you choose Windows update BE PATIENT as it gets LOADS of printers -- go and have a glass of Scotch / Beer / Tea / Coffee etc or Kick the dog or something while waiting for the download to complete.


    Cheers
    jimbo
    Attached Thumbnails Attached Thumbnails printer.png  
      My System SpecsSystem Spec

  8. #8


    Quote Originally Posted by yahwiz View Post
    since i install window 8, i can not install my printer software. its responds, you do not have internat explorer version 5.0.
    IE v5 is VERY old! If the software for your printer came out at that time, you are likely talking about XP-era software, which probably will not work with Win8.

    I have an Epson printer that came out with Win7, and Epson provided detail steps to be followed to get it working with Win8 -- before they came out with Win8 drivers and software.

    It might help if you told us the make and model printer.
      My System SpecsSystem Spec

Cannot install printer
Related Threads
Hi there When you first attach a USB Printer to W8 it will often install as a "USB Printer" but you won't be able to set it as default or use it as such. You need to actually Manually install your USB printer in most cases. Go via Control panel ==>devices and Printers ===> Advanced Printer...
hello guy i a new guy here i want to ask if anybody know how to install printer on friend pc using win 8.1 pro 64bit but he use share printer on win 7 ultimate 32bit the problem i encounter is when i try to install the printer 64 bit pc say there are no driver to install what can i do can...
Hi, I need help, I can't seem to install my HP Printer, :( It says that the computer can't find the c:\windows\system3hpzprl40.exe I've check the windows installer and it's not set as automatic, and I can't change it, the options are disable. :huh: Can you please help me out.
Solved Cannot install printer from disk in Installation & Setup
Hi all,, could I have help here please? I have a hp laptop and a hp 5510 photo smart printer and when I put the disk in to install it I get the following message. The computer does not meet the following system requirements The operating system of this computer is not supported. This...
Trying to install HP 7660 printer drivers in Windows 8 Pro 64 bit and the installation disc comes up with the error... "Administrator Rights: This system does not meet one or more of the minimum requriements needed to install this product. The installation cannot continue." So essentially it...
Remote printer install in Drivers & Hardware
Hello all. I was wondering if anyone found a way to map to a remote pc to install a printer. In windows 7 I know there was an add printer button available after mapping to a pc on the network. eg (\\pcname\). I have yet to find this in windows 8. If anyone has and can share how to do this it would...
I tried to install my HP OfficeJet 6500 network printer and it hung half way through installing it. I tried to remove the printer, and it shows a status of Removing Device. It never completes removing the device. I add the printer again and I have another device for that printer that installed and...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook