Windows 8 and 8.1 Forums


Failed AGAIN Win 8.1- would not even download from store

  1. #1


    Posts : 4
    Windows 8 64 bit

    Failed AGAIN Win 8.1- would not even download from store


    I had to reinstall the entire Win 8 OS after 8.1 failed after 24 hours of normal operations- it lost USB support the first time.

    So I just reinstalled the OS 8.0. Installed Media Pack. Went to Microsoft site to install Win 8.1. It took me to the store. Soon as I click on Install, it supposed to start download, it says, "Something happened, and install of Win 8.1 could not be completed".

    What do they mean, "Something happened?" It did not even start to download.

    I did not install Chipset, and VGA drivers from Asus manufacturer because they had different release versions for Win 8 and Win 8.1. I thought- why install them if I can install 8.1 drivers after update. But it would not let me download 8.1. The message appears right away- it has no time to scan anything to even know- drivers were not installed. It just blocks download/installation right away dead. I do not have any antivirus. It did not ask me to validate my Win 8.0 yet- I figured- it knows me as I did it when installed first time OS. I have nothing but OS and LAN driver installed. This is frustrating!

      My System SpecsSystem Spec

  2. #2


    On the Windows 8 reinstall did you also install all the updates?
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8 64 bit


    I installed updates that would want to install. I "checked for updates", there was bunch, installed. Checked again- there were more updates- installed. Checked again- nothing. Checked again- nothing. Wanted to download and install 8.1- NOTHING.

    Spoke with Asus- they don't believe it is driver issue. I can go ahead and download and install Chipset driver and VGA, even graphics- Catalyst. But Catalyst and all other drivers have 8.1 version- I want to install 8.1 OS first and then install 8.1 drivers. Not sure if it related. Asus guy said- it is NOT related and to call Microsoft. I have OEM version- they would not talk to me.
      My System SpecsSystem Spec

  4. #4


    Beech grove, in
    Posts : 3
    Window 8 and IOS 6


    the purchase from the store must be made by a user in administrators group, but not build-in administrator.

    c d, retired admin
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8 64 bit


    Um... what do you mean? Are you talking about administrator account? I thought I am an administrator.
      My System SpecsSystem Spec

Failed AGAIN Win 8.1- would not even download from store
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