Windows 8 and 8.1 Forums

Fail to update to windows 8.1

  1. #1

    Posts : 27
    Windows 8 64 bit.

    Fail to update to windows 8.1

    Hi there,

    I'm trying to update my windows 8 to windows 8.1 on a HP Pavilion g7-2261sb.

    However, after numerous trials, every time, the installation stops and says "failed to install. error code 0xc0000374".
    EDIT: I checked again and it comes after the "collecting data" part.

    I've ran the update checker (compatibility), and that gave no problems or errors.

    What is the problem here, and how could I solve it?

    Thanks a bunch in advance!


      My System SpecsSystem Spec

  2. #2

    Posts : 2,191
    Windows 8.1

    Jus a hunch but it could be some background process that is interfering with your attempted update so I would suggest the following:

    Disable all startup programs via task manager and try your update again. Also unplug any peripherals (including the printer) and test again.

    Click image for larger version

    Good luck.
      My System SpecsSystem Spec

  3. #3

    Posts : 27
    Windows 8 64 bit.

    Didn't work for me, except the internet cable I didn' connect any devices, and I shut off all startup programs. Any other ideas?
      My System SpecsSystem Spec

Fail to update to windows 8.1
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