Windows 8 and 8.1 Forums


Error 0x80070083 - Cannot update to Windows 8.1

  1. #1


    Posts : 28
    Windows 8

    Error 0x80070083 - Cannot update to Windows 8.1


    Been trying to update to Windows 8.1. I have Windows 8 Pro installed. The download gives an error of 0x80070083. I tried googling but to no avail.

    I hope someone can provide a workaround. This is really annoying!

      My System SpecsSystem Spec

  2. #2


    Posts : 3
    Windows 8


    Quote Originally Posted by mufaa View Post
    Been trying to update to Windows 8.1. I have Windows 8 Pro installed. The download gives an error of 0x80070083. I tried googling but to no avail.

    I hope someone can provide a workaround. This is really annoying!
    Same problem. Everything I've found lists fixes that don't work. And nothing from Microsoft even comes close to a simple explanation of what this error is caused by or means.
      My System SpecsSystem Spec

  3. #3


    Posts : 2,191
    Windows 8.1


    @muffa - Its really hard to assist you when you have provided so little generic information. How about your specs for starters? Is it an OEM or self build? Laptop, desktop??

    @86smopuiM - Its best to start your own thread on this issue and provide you system specs up front because the recommendations for your specific situation may be different than the ones that may be provided specifically for originator of this thread.
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    Windows 8


    If I had any idea what this error meant, I might be able to give relevant info.
      My System SpecsSystem Spec

  5. #5


    Posts : 2,191
    Windows 8.1


    If I had any idea what this error meant, I might be able to give relevant info.
    I didn't ask you to interpret the error code; that's why you are here! However, I did ask you to supply your system specs and start your own thread. Good luck from here and I hope someone can help you.
      My System SpecsSystem Spec

  6. #6


    Posts : 3
    Windows 8


    Toshiba Satellite P75-A7200 intel core i7, Windows 8.
      My System SpecsSystem Spec

  7. #7


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by mufaa View Post
    Been trying to update to Windows 8.1. I have Windows 8 Pro installed. The download gives an error of 0x80070083. I tried googling but to no avail.

    I hope someone can provide a workaround. This is really annoying!
    I don't think this is what could be wrong, but have you run Windows Update? And after running it, searched for new updates? I had to do that a couple and possibly three times before it would see things my way.

    With Windows 8, anything's possible; even to having one "tiny" update missing that could allow the update to start, but not finish.

    Just a thought . . .
      My System SpecsSystem Spec

  8. #8


    Posts : 1
    Windows 8.1 Pro


    Read somewhere else that you need to go to the Action Centre in the Control Panel. Once there click on Troubleshoot, then there was some message about Windows or operating system, ran that. Then went back to Store and tried downloading Windows 8.1 and it started first time. Had previously failed many many times prior to that even after having all Surface Pro updates complete etc.. Now have Windows 8.1 Pro installed on my Surface Pro.
      My System SpecsSystem Spec

  9. #9


    Posts : 1
    windows 8


    have an hp pavilion 20 desktop I am also having the same issue at first I couldn't download any apps after trying many things I just refreshed it and now I can download apps just not the 8.1 upgrade all my window updates are current having no problem with that I just can't seem to download the 8.1 please someone help
      My System SpecsSystem Spec

  10. #10


    Texas
    Posts : 1,022
    Windows 8.1


    @ All of You:

    Have you changed anything in mscfg? If so, change it back and try again. That's all I can think of off the top of my head.

    Also go to this thread. How to Update to Windows 8.1 Update on April 8th 2014

    Although this thread is for the Windows 8.1 Update (after the update from 8 to 8.1), both are rolled into one now. There may be some helpful information for y'all.

    I presume you're all going to the Store to update?
      My System SpecsSystem Spec

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