Windows 8 and 8.1 Forums

8.1 won't complete install

  1. #1

    Posts : 3
    windows 8

    8.1 won't complete install

    I have an Acer V3-571 (i5, 6GB ram, 500GB HDD, Win 8 pre-installed from new).
    I have been trying all day to install 8.1 to no avail. 5 or 6 times.
    It starts the install okay then near the end the install stops and gives an error code 0xC1900101 - 0xC3000D

    And asks me to restart and reverts to Win 8.
    One thing I have noticed is that the 'Windows software licence terms' box does not appear at any point.
    Any idea guys/gals?

    I forgot to mention I run 'Start is back' normally, but uninstalled it just in case.
    Last edited by harrybean; 19 Oct 2013 at 14:38.

      My System SpecsSystem Spec

  2. #2

    Posts : 3
    windows 8

    No replies.

    Please guys help, I've no idea!
      My System SpecsSystem Spec

  3. #3

    Manchester, UK
    Posts : 113
    OS X / Windows 8.1 Pro / Ubuntu 13.10

    Have you by any chance moved one or more of the systems file paths? For example have your User directory on a different drive.
    I've been reading that everything needs to be where MS expects it to be to complete the install of 8.1
    I also needed to install new graphics drivers and I disabled Windows Firewall and real time protection in Windows Defender.
      My System SpecsSystem Spec

  4. #4

    Posts : 3
    windows 8

    Hi duckface, I haven't moved any system file paths. I will try the graphics drivers and security software items you have listed.
    Many thanks.
      My System SpecsSystem Spec

  5. #5

    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1

    Did you make the OEM manufacturer's Recovery Disks?
      My System SpecsSystem Spec

8.1 won't complete install
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