8.1 won't complete install

harrybean

New Member
Messages
3
I have an Acer V3-571 (i5, 6GB ram, 500GB HDD, Win 8 pre-installed from new).
I have been trying all day to install 8.1 to no avail. 5 or 6 times.
It starts the install okay then near the end the install stops and gives an error code 0xC1900101 - 0xC3000D

.
And asks me to restart and reverts to Win 8.
One thing I have noticed is that the 'Windows software licence terms' box does not appear at any point.
Any idea guys/gals?

I forgot to mention I run 'Start is back' normally, but uninstalled it just in case.
 
Last edited:

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3-571
    CPU
    Intel i5
    Memory
    6GB
    Graphics Card(s)
    Intel 4000
    Hard Drives
    500GB
    Browser
    Chrome
    Antivirus
    McAafee
No replies.

Please guys help, I've no idea!
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3-571
    CPU
    Intel i5
    Memory
    6GB
    Graphics Card(s)
    Intel 4000
    Hard Drives
    500GB
    Browser
    Chrome
    Antivirus
    McAafee
Have you by any chance moved one or more of the systems file paths? For example have your User directory on a different drive.
I've been reading that everything needs to be where MS expects it to be to complete the install of 8.1
I also needed to install new graphics drivers and I disabled Windows Firewall and real time protection in Windows Defender.
 

My Computer

System One

  • OS
    OS X / Windows 8.1 Pro / Ubuntu 13.10
    Computer type
    Laptop
    System Manufacturer/Model
    15" MacBook Pro retina 10,1
    CPU
    2.3GHz
    Memory
    8GB 1600MHz
    Graphics Card(s)
    Intel HD400 / Nvidia GT650M
    Screen Resolution
    2880 x 1800
    Hard Drives
    256GB SSD
Hi duckface, I haven't moved any system file paths. I will try the graphics drivers and security software items you have listed.
Many thanks.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3-571
    CPU
    Intel i5
    Memory
    6GB
    Graphics Card(s)
    Intel 4000
    Hard Drives
    500GB
    Browser
    Chrome
    Antivirus
    McAafee
Did you make the OEM manufacturer's Recovery Disks?
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4
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