Windows 8 and 8.1 Forums


Just a black screen and a cursor after 8.1 update

  1. #11


    Posts : 6
    Windows 8.1


    Quote Originally Posted by arion02 View Post
    Quote Originally Posted by AtroxAmbitus View Post
    Okay, to fix the dimness issue I just had to restart it again. So the steps I supplied are what I did to fix the issue. I have a Samsung series 7 Chronos that is now running windows 8.1.
    Thank you, AtroxAmbitus
    ! Your steps worked for me. Although, my screen looks a bit fuzzy (not as sharp as it used to be) and the computer seems to be running real slow. I will have to work on that. At least I have a working computer now. Thanks again.

    Well, maybe try updating your intel graphics driver as well. I noticed they released a new driver for windows 8.1, and my screen looks amazing again now that I updated.

      My System SpecsSystem Spec

  2. #12


    Posts : 9
    Windows 8.1


    [/QUOTE]


    Well, maybe try updating your intel graphics driver as well. I noticed they released a new driver for windows 8.1, and my screen looks amazing again now that I updated.[/QUOTE]

    Ok. I updated the Intel display driver as well. To continue my frustration with this update, the restarts did not bring my display or computer performance back. With that said, I finally tried shutting the computer all the way down instead of restarting it. Shutting it down fixed all of my issues. Now the computer display is bright and crisp, performance is back, and now Windows is at 8.1. Thanks for the help. I would have been scrambling for support if I had not found this forum.
      My System SpecsSystem Spec

  3. #13


    Posts : 6
    Windows 8.1 x64


    I got mine working as well. For me, the fix was disabling the HD 4000 adapter. Thanks for all the tips guys.
      My System SpecsSystem Spec

  4. #14


    Posts : 1
    Windows 8


    Hello,

    Thanks all for the info. I got the exact same problem on the same computer (chronos series 7) but... i can't access safe mode!
    I keep smashing the F8 key (tried shift+F8 too) but it just does'nt do anything. I have the samsung logo with the spinner and then comes the black screen with flickering cursor

    Any idea on why this happens ?
      My System SpecsSystem Spec

  5. #15


    Posts : 1
    microsoft windows 8


    hi all,
    i have the same problem as previous poster. can't acces my laptop (HP pavilion 17) in any way.

    as i don't know that much about computers, i'm a bit in despair. what to do?
      My System SpecsSystem Spec

  6. #16


    Posts : 4
    Windows 8.1


    Thank god I found this thread! Having the exact same issue as everyone on the Samsung Series 7 Chronos after Windows 8.1 update and I also cannot boot into safe mode, tried f8, tried shift + f8 but no luck. I just get the samsung logo then a black screen and when I move my trackpad I can see the mouse briefly before it disappears.

    Any help would be much appreciated.
      My System SpecsSystem Spec

  7. #17


    Posts : 1
    Windows 8


    Hi, same problem for me on samsung chronos 7.any ways to get to safe mode? Tried f4,f8, ctrl alt del, nothing
      My System SpecsSystem Spec

  8. #18


    Posts : 1
    win 8.1


    hi, same problem! :
      My System SpecsSystem Spec

  9. #19


    Posts : 6
    Windows 8.1 x64


    Quote Originally Posted by thirdeyechai View Post
    Thank god I found this thread! Having the exact same issue as everyone on the Samsung Series 7 Chronos after Windows 8.1 update and I also cannot boot into safe mode, tried f8, tried shift + f8 but no luck. I just get the samsung logo then a black screen and when I move my trackpad I can see the mouse briefly before it disappears.

    Any help would be much appreciated.
    As soon as you hit restart, keep the F8 button held down.
      My System SpecsSystem Spec

  10. #20


    Posts : 9
    Windows 8.1

    shit+f8


    Hi all. It took me quite a while and many reboots to get into the shit + f8 menu. You literally have to press it as fast as you can while constantly holding the shift key. I think once you see the little spinner under the samsung logo, then it is not going to work. Keep trying. I was thinking the same thing (shift+f8 doesnt work) when I was trying it. It finally worked for me though. I hope it works for you all.
      My System SpecsSystem Spec

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Just a black screen and a cursor after 8.1 update
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