Windows 8 and 8.1 Forums


Windows 8 upgrade error:"We can't connect right now..."

  1. #11


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    There aren't any official links for Windows 8 ISO's, non that I know of anyway, other than TechNet or MSDN. Those are subscription services so the average Joe is SOL.

      My System SpecsSystem Spec

  2. #12


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Quote Originally Posted by nabilalk View Post
    Quote Originally Posted by theog View Post
    Try the download link from the email, or there is a order link for the back up DVD's.
    Why should one have to pay extra for back up DVDs? Where are the ISO links like those for Win7. The link in my email will cover only me.
    The Windows 7 download links are for paid for upgrade/full retail ISO's, which are being misused by OEM manufacturer's PC owners, MS have closed that back door.

    You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.
      My System SpecsSystem Spec

  3. #13


    Posts : 165
    Windows 8


    Quote Originally Posted by nabilalk View Post
    Each time I try the Windows 8 upgrade assistant I get the following error: "We can't connect right now...Check your Internet connection and try again".
    • If you use the "Microsoft download tool" you have to enter your key.
    • If the key is blocked by Microsoft you also get this misleading error "We can't connect right now...Check your Internet connection and try again".
      My System SpecsSystem Spec

  4. #14


    Posts : 42
    Windows 8.1 Professional amd64


    Quote Originally Posted by NiFu View Post
    Quote Originally Posted by nabilalk View Post
    Each time I try the Windows 8 upgrade assistant I get the following error: "We can't connect right now...Check your Internet connection and try again".
    • If you use the "Microsoft download tool" you have to enter your key.
    • If the key is blocked by Microsoft you also get this misleading error "We can't connect right now...Check your Internet connection and try again".
    Well, that isn't the case here because the key passes inspection and then I get the error. It doesn't look like there is a good solution to this problem. Many people have documented this problem on the MSFT forum and they haven't done anything to fix it. And it looks like due to piracy concerns, that MSFT is not going to release the ISO links like they did for Win 7. So, I guess the next time I need to reformat, I will just have to have MSFT send me the install DVD
      My System SpecsSystem Spec

  5. #15


    Posts : 165
    Windows 8


    Quote Originally Posted by nabilalk View Post
    Well, that isn't the case here because the key passes inspection and then I get the error.
    Whose inspection ? Windows download tool ? Nothing worth.

    Try to enter your key whilst not online. "Windows download tool" says: Key is OK. So it checks only whether the key is "right"; but not whether the key is blocked. Only when the download is started, it is tested whether the key was blocked.
      My System SpecsSystem Spec

  6. #16


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    So, I guess the next time I need to reformat, I will just have to have Microsoft send me the install DVD
    Microsoft will only replace Retail DVD's, not OEM manufacturer's DVD's, for OEM manufacturer's, you can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.
      My System SpecsSystem Spec

Page 2 of 2 FirstFirst 12
Windows 8 upgrade error:"We can't connect right now..."
Related Threads
Hi all, So I'm kind of stuck.. I currently have the problem where I am in an endless cycle of "loading files" -> "Windows Boot Manager" (see: How To Boot Into Safe Mode On Windows 8 (The Easy Way)). I have tried to load all of the options -- and none successfully load. I also end up at...
Hello, I'm currently trying to create a bootable Windows 8.1 disc for future clean installs, but because I have Windows OEM product key, i'm getting the following error "We can't connect right now. Check your internet connection and try again." when trying to download the Windows 8.1 ISO from...
Hello, Following the forum guidelines I am posting a compressed file from your SF Diagnostic tool. This was done shortly after a BSOD. Thanks for your support in helping me understand what is the cause of those frequent BSOD. Joce
Hi guys, as the title suggests I am unable to download Windows 8 media via the provided Microsoft setup. I have contacted Microsoft on multiple occasions with multiple agents connecting to my computer via a remote connection and have been unable to fix the problem. They had the cheek to offer me a...
Hello Everyone ! I was trying to download Windows 8 pro ISO from microsoft using product key only(I have a genuine product key for Windows 8 pro 64 bit retail version), then, I got into ERROR "per block repair retry limit exeeded,file is corrupt" I tried some solution and then, another Error...
hello all. I just got my new pc with MS Windows 8. I tried to set up the "People" app and I keep receiving an error which tells me that "Your password has changed. Please enter your password." Howvever there is no place to re-enter my password nor did I change my password. Since I get...
When i start my computer i get that error in the bottom left,i used hijackthis and this is the report: Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 10:23:07, on 27/07/2013 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v10.0 (10.00.9200.16537) Boot mode: Normal...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook