Windows 8 and 8.1 Forums


Windows 8 Pro + Media Center self-deactivation

  1. #1


    Posts : 8
    Windows 8 Pro + Media Center

    Windows 8 Pro + Media Center self-deactivation


    Hi all, I've had a problem with Windows since early this morning. As the title states, it would seem that my Windows 8 Pro (64 bit) with Media Center has deactivated itself. It was working fine yesterday, but this morning I started my laptop to find that Windows was asking me to activate it. Strange, considering I've had it activated for around 10 months without any problems. I've tried the slui.exe 3 and 4 'fix' posted on the official Microsoft forum, with no results. Windows doesn't seem to be able to detect that I've got any product key, and when I try the code that I got from the confirmation of purchase email from microsoft, I get an error message that I am not running the correct version of windows that the code was purchased for.
    Any advice would be appreciated
    Regards,
    Neon

      My System SpecsSystem Spec

  2. #2


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    I try the code that I got from the confirmation of purchase email from microsoft
    Are you using the Media Centre key, & not Windows 8 key.
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Windows 8 Pro + Media Center


    Nope, I'm definitely using the Windows 8 key. I tried with the Media Centre key just out of curiosity but that didn't work either.
      My System SpecsSystem Spec

  4. #4


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Have you used that Media Center key on more than one PC? Once you install and activate with Media Center, the media center product code is what your PC activates against. The original Windows 8 code is not used anymore as far as activation goes. You'll still need it if you ever reinstall though.
      My System SpecsSystem Spec

  5. #5


    Posts : 8
    Windows 8 Pro + Media Center


    I haven't used it on more than one pc, no. Like I said, I haven't done anything else with the keys after they were used to activate Windows 8 and the Media Center, I literally just turned my laptop on and found that it has de-activated itself.
    -Neon
      My System SpecsSystem Spec

  6. #6


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    OK, just wanted to make sure. The Media Center product code is only good for one PC. If you didn't know that and had tried to use it on several PC's that could have explained what happened. Also you want to use the Media Center key with slui.exe, not the 8 Pro key. Downloading and running the MGAdiag tool might clew you in to what's going on. http://go.microsoft.com/fwlink/?linkid=52012
      My System SpecsSystem Spec

  7. #7


    Posts : 8
    Windows 8 Pro + Media Center


    Hi, I ran that tool and these are the results: I was hoping you'd be able to decipher them.
    Click image for larger version
    Thanks in advance,
    Neon
      My System SpecsSystem Spec

  8. #8


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    I think that means that the MGA diag tool won't work on Windows 8 Pro with Media Center? I got the same result running it on my laptop. Maybe its not compatible with Windows 8? Google just links me to the direct download link I posted above? I guess that wasn't much help after all.

    EDIT: My laptop is running an activated Windows 8 Pro with Media Center.

    If you go to the system screen what does it say when you click, view details in windows activation?
      My System SpecsSystem Spec

  9. #9


    Posts : 8
    Windows 8 Pro + Media Center


    It doesn't even show that I have a specific edition of Windows funnily enough, here's a screenshot:
    Click image for larger version
    -Neon
      My System SpecsSystem Spec

  10. #10


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    OK, my guess is that's because you ran slui.exe but used your 8 Pro key instead of the media center key? What happens if you select "activate with a new key" and enter your media center key?
      My System SpecsSystem Spec

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Windows 8 Pro + Media Center self-deactivation
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