Windows 8 and 8.1 Forums


Help with windows 8 reinstall

  1. #1


    Posts : 2
    Windows 8

    Help with windows 8 reinstall


    I got windows 8 online and I went to try and use the re install feature but its prompting me with this "Some files are missing. Your Windows installation or recovery media will provide these files" But since i got it online I don't have the CD but I do have the product key

      My System SpecsSystem Spec

  2. #2


    Posts : 22,583
    64-bit Windows 10


    Hello Mek, and welcome to Eight Forums.

    No worries. The tutorial below can help show you how to download a Windows 8 ISO directly from Microsoft using your product key.
    Afterwards, you can create a DVD or USB with the ISO file. The tip box at the end of the tutorial above will also help show you how.

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8


    I did that and fixed my problem. But now all my programs are in a windows.old folder on my c drive. Can I delete the folder?
      My System SpecsSystem Spec

  4. #4


    Posts : 22,583
    64-bit Windows 10


    Great news.

    You'll of course need to reinstall your programs now. If there's nothing (ex: data files) in the Windows.old folder that you want to copy back, then yes it's safe to delete.

    Windows.old Folder - Delete in Windows 8
      My System SpecsSystem Spec

Help with windows 8 reinstall
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