Windows 8 and 8.1 Forums


Microsoft Office home and Student 2010 installation

  1. #1


    Posts : 3
    Windows 8 64bit

    Microsoft Office home and Student 2010 installation


    Unable to install Office 2010. Keep getting the following message from CD and download:
    Event 11310, MsiInstaller
    Product: Microsoft Office Proof (Spanish) 2010 -- Error 1310. Error writing to file:
    C:\Windows\WinSxS\amd64_microsoft-windows-h..naries-spanish-main_31bf3856ad364e35_6.2.9200.16384_none_ba78c44697ed94e6\MSGR3ES.LEX.
    System error 0. Verify that you have access to that directory.

    Although unable to install Office 2010 , according to HP support assistant on software installed I have office 2010 installed.
    Everytime I clicl on word, excel etc I get the following message:
    Microsoft office Single image 2010
    The feature you are trying to use on network resource that is unavailable. Click ok to try again or enter an alternative path folder containing the installation package 'singleimage ww.msi in the box below
    C;\msocache\all users\{9014000-003b-000-0000-000000Office}c\singleimageww.msi cannot be found. verify that you have access to this location

    Event ID 11706. MsiInstaller
    Product: Microsoft Office Single Image 2010 -- Error 1706. Setup cannot find the required files. Check your connection to the network, or CD-ROM drive. For other potential solutions to this problem, see SETUP.CHM.

    Where do I go toview SETUP.CHM

    vent 5000, Microsoft Office 14
    The description for Event ID 5000 from source Microsoft Office 14 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
    If the event originated on another computer, the display information had to be saved with the event.
    The following information was included with the event:
    Office12Setup
    {10140000-0F00-0000-0000--0000000FF1CE}
    14.0.4755.1000
    InstallFiles
    1603
    0x1310

    Event 11310, MsiInstaller
    Product: Microsoft Office Proof (Spanish) 2010 -- Error 1310. Error writing to file:
    C:\Windows\WinSxS\amd64_microsoft-windows-h..naries-spanish-main_31bf3856ad364e35_6.2.9200.16384_none_ba78c44697ed94e6\MSGR3ES.LEX.
    System error 0. Verify that you have access to that directory.
    Log Name Application
    Source MsiInstaller
    Event ID 11310




    X
    the message resource is present but the message is not found in the string/message table

    Event 1001, Windows error reporting
    Fault bucket -732866146, type 5
    Event Name: Office12Setup
    Response: Not available
    Cab Id: 0
    Problem signature:
    P1: {10140000-0F00-0000-0000--0000000FF1CE}
    P2: 14.0.4755.1000
    P3: InstallFiles
    P4: 1603
    P5: 0x1310
    P6: Error 1310. Error writing to file: C:\Windows\WinSxS\amd64_microsoft-windows-h..naries-spanish-main_31bf3856ad364
    P7: X
    P8:
    P9:
    P10:

    How do I solve this permission issue?
    I have done a clean boot

      My System SpecsSystem Spec

  2. #2


    Posts : 480
    Windows 8 Pro x64


    Perhaps, you had preinstalled Office trial on your PC, and it interferes with the installation.

    1. Open Uninstall Programs in the Control Panel and delete Office, if found.
    2. Use FixIt for Office 2010 to clean up.
    3. Run sfc /scannow in the command prompt. If SFC is unable to fix anything, attached zipped \Windows\Logs\CBS\CBS.log

    Now install Office 2010 from your CD and post the results. Include zipped setup logs in case of failure.
      My System SpecsSystem Spec

  3. #3


    it happens most of the time that you have installed any trial version of the Microsoft product and at when it gets outdated you tried to install a new version without uninstalling it properly .. your installation trouble may be due to the same..
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    Windows 8 64bit


    Thank you. I Used FixIt for Office 2010 to clean up then installed Office 2010. Installation was a success.
    I never preinstalled Office trial on my PC. I uninstalled the preinstalled Office trial since I had Office 2010. Before after input the product key, the window to accept never popped up. I belief this was was the problem. The installation hanged at the end so I opened task manager and Clicked on Details, looking for the file msiexec.exe. - Windows Installer. I found four instances of this file running. I Selected each one of the files and right click End Process tree. After ending these three process the installation was a success and activated office
    Thank you
      My System SpecsSystem Spec

Microsoft Office home and Student 2010 installation
Related Threads
I tried installing my MS Office Home and Student 2007 on my new Windows 8 computer. The installation seemed successful, but I cannot locate MS Word 2007. On the Windows 8 Start screen there are images/icons for Excel 2007, Power Point 2007, One Note 2007, but not for Word 2007. I double clicked on...
I tried to reinstall Office 2010 Home & Student to Win8. It downloaded OK, but did not complete the installation. No error code just said "Can't complete installation. Tully :cry:
I am having a forum discussion/argument elsewhere on this subject. I#m convinced, although it looks authentic, that the page is fraudulent? Could anyone check this page and, if you feel inclined, post an image. All I get is page not available, try later. Others seem to be getting the page, but...
Hello I hope this is the right section as I did not find an imaging place. I used Acronis for years with Win 7 without a problem but whenever I tried to install the newer releases I was rejected without an error message. I inserted my disc and it installed. I am only concerned that my image will...
Just bought an Acer S3 i3. Set up has taken me over 6 hours. 1st - major problems getting internet access - but having removed McAfee all seems ok. I have two major problems: 1. Cursor will freeze ever few minutes causing the machine to hang. Only solution is to hold down power and restart....
Microsoft Office 2010 gone? in Software and Apps
\\\When I first bought my laptop, it was running windows 7 and home and student 2010, I then upgraded to the win8 release preview,and i was still able to use word, powerpoint, etc. Now when i upgraded to windows 8, they are in the "windows.old " folder, when i try to open them, an error message...
I have tried to install Office 2010 Home & Student several times in Win8. I get thet the error that says it is not compatible with Win8. Is this true or am I doing something wrong? I have it running on my Win7 computer. Both are legit copies. I feel cheated that I spent the money & can't...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook