Windows 8 and 8.1 Forums


Can't Refresh Windows 8, or Reinstall 7

  1. #1


    Posts : 9
    Windows 8

    Can't Refresh Windows 8, or Reinstall 7


    So I posted about this in the past. I have had an issue for the last three months where I haven't been able to downgrade to Windows 7, or refresh or reset Windows 8. Everytime I try to do it, I get an error message saying that the hard drive is locked, or there are files missing. I tried to troubleshoot to no avail. In the case of Windows 7, it doesn't recognize my hard drive, so I can't install it. My situation is quite similar to the one thread Can't boot into windows 8,hard drive locked, can't refresh here, but I can boot into Windows 8. Any suggestions?

      My System SpecsSystem Spec

  2. #2


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    Try using the windows 7 repair option from the win 7 dvd

    As I have discovered Win 8 has NO interest in rebuilding your bootloader, whereas win 7 does..


    EDIT>>> was this drive left with a boot partition of 1TB or larger?
      My System SpecsSystem Spec

  3. #3


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Is this Dell Inspiron 772o a Pre-installed Windows 8?
      My System SpecsSystem Spec

  4. #4


    Posts : 9
    Windows 8


    I think the boot partition was larger than 1TB, and theog, I upgraded to Windows 8 from Windows 7
      My System SpecsSystem Spec

  5. #5


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    If you still have a Windows 7 dvd with the key

    you should first create another partition, install windows 7 to it, then you can transfer your data/pix/files over to your Win 7

    At this point you can either delete or leave in place your Win 8 OS, which you can boot from either OS during boot up.

    I understand that there may be an issue with the new bios (UEFI) which may not allow this.

    If its a problem try to disable it in the bios..

    Before you delete or format your win 8 OS, you need to see where your boot drive is.

    Hopefully win 7 will put it in the hidden partition safe from erasure or formatting..

    Disk management will show nyou which is your boot drive.. Please label your partitions as Win 8 and Win 7 so you know which is which later..

    Let us know if your willing to try this or not, we can find other ways..
      My System SpecsSystem Spec

Can't Refresh Windows 8, or Reinstall 7
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