Windows 8 and 8.1 Forums


how can I get windows 8 back after a factory reset?

  1. #1


    Posts : 3
    windows 8

    how can I get windows 8 back after a factory reset?


    hi there I bought windows 8 as a download back when it was first released. I reverted my computer back tofactory settings today to solve a few problems I was having with my system, however I am now back to windows vista!! how can I recover my windows 8?

      My System SpecsSystem Spec

  2. #2


    Maryland USA
    Posts : 758
    Windows 8 & Windows 7 Dual Boot


    I dont believe you can undo a reset/refresh unless you made an image of wiin8 at some point when it was running..

    You may have to reinstall that downloaded version.

    Which reminds me Im going to do one today! I have my win8 setup very nice, I dont want to have to re-do it...
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    windows 8


    that's my problem I don't have any of the files I had before including the original win8 download. surely there's a way to redownload it since I've paid for a win 8 upgrade for this computer
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  4. #4


    Posts : 5,360
    7/8/ubuntu/Linux Deepin
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    windows 8


    Problem resolved, a quick call to microsoft customer services and they resent my confirmation E-mail with my product key inside.
    Thanks for the help
      My System SpecsSystem Spec

  6. #6


    Posts : 474
    Win 8 (64) : Win 7 (64) : Vista (64) : Android JB 4.2 : iOS 6


    Quote Originally Posted by furaii View Post
    Problem resolved, a quick call to microsoft customer services and they resent my confirmation E-mail with my product key inside.
    Thanks for the help
    Now, after setting up your PC and installing everything you want in it, make sure to make an image back up so you can revert back to that same state when you have a problem later. Here's Brink's tutorial:

    System Image - Create in Windows 8
      My System SpecsSystem Spec

how can I get windows 8 back after a factory reset?
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