Windows 8 and 8.1 Forums

Problems with Windows 8 install

  1. #1

    Problems with Windows 8 install

    Hey y'all this is my first time posting...mainly because I am by no means a computer expert and have not had any problems with Windows OS in the past; however, that has since changed. So I have a Lenovo laptop that I was originally running vista on it then I upgraded to windows 7 and then upgraded to windows 8. Everything had been working flawless for several months, but then my computer rashed and I was required to wipe my entire system. Because my windows 8 download was just an upgrade my system said that I was unable to install it. Therefore it was recommended to me that Is et up vista first then try windows 8. I reinstalled vista and tried to install 8 and when I entre in the product key it says windows does not recognize this key even though the Key is exactly what was on the confirmation email that I got. Do y'all have any ideas on how to remedy this problem. I tried searching the forum, but nothing came up. Thanks in advanced.

      My System SpecsSystem Spec

  2. #2

    Posts : 22,577
    64-bit Windows 10

    Hello WY2CA, and welcome to Eight Forums.

    The tutorial below can help show you how to do a clean install with your Windows 8 upgrade without having to install a previous version of Windows first.
    Be sure that you are using a Windows 8 product key number to activate with, and not a Window Media Center (WMC) pack key.

    If you are, then you may need to activate Windows 8 by phone instead.

    Hope this helps,
      My System SpecsSystem Spec

  3. #3

    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1

    Welcome to EightForums.

    You can try a clean install:
    Clean Install with Windows 8 Upgrade
      My System SpecsSystem Spec

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