Windows 8 and 8.1 Forums


Unable to see "Keep Apps" option in windows 8 RTM

  1. #1

    Unable to see "Keep Apps" option in windows 8 RTM


    I was trying to upgrade my windows 7 Ultimate PC to Windows 8 Pro RTM when I noticed this issue.There were no "Keep Apps" option there. Instead, there was another option named "Keep Personal Files". Initially I thought that it is the same option so tried to use the same but after sometimes, it flashed and error "Install was unsuccessful". The message was simple without any error number or so.I am sure that My windows 8 RTM DVD is absolutely fine.Any idea,what's wrong with it?

      My System SpecsSystem Spec

  2. #2


    Posts : 22,582
    64-bit Windows 10


    Hello Roshan,

    Did you have a "Keep Windows settings, personal files, and apps" option like below?

    If you have an AV program installed, then you may need to temporarily disable or uninstall it before attempting to upgrade Windows to prevent it from interfering.

    https://www.eightforums.com/tutorials...ndows-8-a.html



      My System SpecsSystem Spec

Unable to see "Keep Apps" option in windows 8 RTM
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