Windows 8 and 8.1 Forums


Setting Up Computer- A Few Questions!!

  1. #1


    Posts : 4
    Windows 8

    Setting Up Computer- A Few Questions!!


    I'm a Mac guy, and I'm setting up the computer for my Uncle and having trouble just trying to do a few things.

    1. He has a comcast email address- is there any way to make the mail application accept it? He is used to using Outlook Express.

    2. I tried to make a Hotmail account for him, thinking maybe it would be easier for the whole Windows 8 ecosystem. But now there are two users (the same name) that show up on his computer- the main one I made for him and the stupid Hotmail account, which is still not active. How do I delete this extra account that is linked to that Hotmail account I tried to create?? Its so annoying to have two of the same name show up on the screen.

    3. After I noticed the Hotmail account creation failed, I tried again at creating a Windows account. This time it I put in his current comcast email address to create a Windows account. It made me create a new, annoying password with Caps and symbols (!@#$%^...) that is very confusing to remember for the elderly man that he is. Is there any way to unlink whatever I did so he can go back to using his simple one word password? He complains enough about having to put in a password at all (as his last XP computer didn't make him)- the upper-case and symbols BS is just gonna confuse him.

    Thanks for the help!!!

      My System SpecsSystem Spec

  2. #2


    Let's start with the basics. Which mail client are you actually using and are you trying to establish connectivity via a POP3/SMTP configuration?
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8


    Comcast.net, yes its a pop3. I know i heard it wasn't supported and I was dreading the day I'd have to explain to my elderly uncle that he couldn't have his outlook anymore. Trying to figure the best way to go about doing this.
      My System SpecsSystem Spec

  4. #4


    Posts : 2
    Windows Vista, Windows 7, Windows 8


    You can set up a gmail account to forward to pop3/imap. then you can use Microsoft Outlook and set it up there.
    Not to sure about the second account.
      My System SpecsSystem Spec

  5. #5


    Goto 1st acc
    Goto user acc's
    Delete second acc.
    Then goto 1st acc user's again login with the 2nd acc's email address.
    Todo this you may have to login as a "LOCAL" acc first then re-login to the 2nd acc's email address.
    You will then have the one acc which is an Administrators acc with the correct email address attached...
      My System SpecsSystem Spec

  6. #6


    Download and install Thunderbird for gramps. It looks and acts just like OE but its prettier. Its also fairly easy to setup because it has built-in POP3/SMTP detection parameters for Comcast, gmail, and hotmail too! Here's a screenshot and the download link:

    Click image for larger version

    Mozilla Thunderbird

    Good luck.
      My System SpecsSystem Spec

  7. #7


    Posts : 66
    Windows 8 Professional


    Just wait until Uncle asks where all his old mail is at. XD

    I love IMAP accounts. ^^
      My System SpecsSystem Spec

  8. #8


    Posts : 446
    Win 8 64-bit


    Quote Originally Posted by Bolt View Post
    Comcast.net, yes its a pop3. I know i heard it wasn't supported and I was dreading the day I'd have to explain to my elderly uncle that he couldn't have his outlook anymore. Trying to figure the best way to go about doing this.
    The later version of Outlook Express is called Windows Live Mail, but it doesn't come with Windows 8 as standard for some reason (probably to try and get everyone using their cloud). However, it's still available as part of the Windows Essentials package, which can be downloaded from the following link (download link in bottom right of page):
    Windows Essentials - Download Windows Live Essentials

    Windows Mail onwards had an export option so you can export the emails he wants to keep and import them into Windows Live Mail. However, I can't remember if Outlook Express had that, or whether you had to copy the email folders manually.

    Although you can use Hotmail (outlook.com) to import external pop3 accounts into it, the Windows 8 metro app won't allow you to change his 'reply-to' address, therefore he won't be able to send email under the alias of his Comcast account. So, personally I would just install the Windows Live Mail desktop email client and set it up for his Comcast email account if he want's to keep using his Comcast email address.
      My System SpecsSystem Spec

  9. #9


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Quote Originally Posted by Bolt View Post
    I'm a Mac guy, and I'm setting up the computer for my Uncle and having trouble just trying to do a few things.

    1. He has a comcast email address- is there any way to make the mail application accept it? He is used to using Outlook Express.

    2. I tried to make a Hotmail account for him, thinking maybe it would be easier for the whole Windows 8 ecosystem. But now there are two users (the same name) that show up on his computer- the main one I made for him and the stupid Hotmail account, which is still not active. How do I delete this extra account that is linked to that Hotmail account I tried to create?? Its so annoying to have two of the same name show up on the screen.

    3. After I noticed the Hotmail account creation failed, I tried again at creating a Windows account. This time it I put in his current comcast email address to create a Windows account. It made me create a new, annoying password with Caps and symbols (!@#$%^...) that is very confusing to remember for the elderly man that he is. Is there any way to unlink whatever I did so he can go back to using his simple one word password? He complains enough about having to put in a password at all (as his last XP computer didn't make him)- the upper-case and symbols BS is just gonna confuse him.

    Thanks for the help!!!
    Does he have an Apple ID? If yes,

    1. Creating an iCloud account
    2. See the PC instructions

    I would not use the win8 mail program no matter what--even with an upgrade from stock. Access iCloud through the Win8 desktop using a browser other than iExplorer (iE detests iCloud). I use Chrome on my Windows 7's and Win8's.

    If no Apple ID, then Create an Apple ID. If he goes the iCloud route, then you'll be very ready to help him.
    Last edited by znod; 28 Mar 2013 at 16:37.
      My System SpecsSystem Spec

  10. #10


    Quote Originally Posted by znod View Post
    I would not use the win8 mail program no matter what--even with an upgrade from stock.
    I totally agree with the above; however, us old folks still remember the "look and feel" of OE and Thunderbird can bring back those fond memories for us (at least for me).

    Cheers!
      My System SpecsSystem Spec

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Setting Up Computer- A Few Questions!!
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