Hi all,
I am relatively new to this forum, but I need some help figuring out this issue with my PC. In short, I cannot reinstall either Windows 8 or 7 from a new disk. I can't do the Windows 8 refresh, nor can I do the restore. I have looked at other forums, and nothing has seemed to work. Any help whatsoever would be greatly appreciated.
If you'd like to know what exactly has happened, I will outline my story.
1. Using the Windows Upgrade Assistant, I upgraded to Windows 8 from Windows 7 a month ago.
2. My performance on various programs diminished.
3. In an attempt to solve the situation, I tried to reinstall Windows from the Reinstall CD. I was able to get to the point where is asked for a partition to install on, but it said no partitions were available.
4. I tried the Windows Refresh, and Reset tool. That failed because it asked for install media, and said the drive was locked. That is where I am now
NOTE: I can still boot up into Windows 8 even though the reinstall disk claims that the disk is locked.
ANY HELP WOULD BE APPRECIATED!!!
I am relatively new to this forum, but I need some help figuring out this issue with my PC. In short, I cannot reinstall either Windows 8 or 7 from a new disk. I can't do the Windows 8 refresh, nor can I do the restore. I have looked at other forums, and nothing has seemed to work. Any help whatsoever would be greatly appreciated.
If you'd like to know what exactly has happened, I will outline my story.
1. Using the Windows Upgrade Assistant, I upgraded to Windows 8 from Windows 7 a month ago.
2. My performance on various programs diminished.
3. In an attempt to solve the situation, I tried to reinstall Windows from the Reinstall CD. I was able to get to the point where is asked for a partition to install on, but it said no partitions were available.
4. I tried the Windows Refresh, and Reset tool. That failed because it asked for install media, and said the drive was locked. That is where I am now
NOTE: I can still boot up into Windows 8 even though the reinstall disk claims that the disk is locked.
ANY HELP WOULD BE APPRECIATED!!!
My Computer
System One
-
- OS
- Windows 8
- Computer type
- Laptop
- System Manufacturer/Model
- Dell Inspiron 772o
- CPU
- i7-3610QM
- Memory
- 8 GB
- Graphics Card(s)
- Nvidia GT 650M
- Browser
- Google Chrome