Windows 8 and 8.1 Forums


Stuck on Win8 Start screen after WinUpdates restart

  1. #1


    Posts : 4
    Win 8 Pro

    Stuck on Win8 Start screen after WinUpdates restart


    I restarted to complete Windows Updates but my PC will only load the first Win8 start screen (the one showing mountains and the tower). I cannot get to any login screen. I do not have a touch screen but used Start8 software to enable Win7 type interface. Previously I got the same start screen but just pressed 'escape' and it took me to my Win7 login screen so I would input my password. Now I cannot get past the first screen. Help please.
    Last edited by Ambrosia; 21 Mar 2013 at 07:42. Reason: Too long

      My System SpecsSystem Spec

  2. #2


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Did you try a return? You could try to repair startup using automatic repair (may need to run multiple times--say 3).
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Win 8 Pro


    Thanks for your reply Znod. I cannot try your suggestion. When I switch on my PC it immediately goes to the Win8 screen mentioned before going through the boot sequence so I cannot access anything. I have the original MS Win8 64 bit DVD and started up with that inserted but again, straight to the same screen.
      My System SpecsSystem Spec

  4. #4


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Have you changed to boot order in the BIOS that your DVD drive boots first?
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Win 8 Pro


    It goes into the stated screen before any boot sequence so I cannot access the bios. I started with very little hair and now there is less.
      My System SpecsSystem Spec

  6. #6


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Use the One Time Boot Menu to boot CD/DVD.


    Click image for larger version
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    Win 8 Pro


    Hi Theo g, if you were local to me I would buy you a drink.....or 2. F8 and I was past that screen and able to do a system restore (still finalising now). I can't thank you enough......but I'll try. Thanks so much. (Now all I have to consider is do I install Windows Updates).
      My System SpecsSystem Spec

Stuck on Win8 Start screen after WinUpdates restart
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