Solved Can't install Windows 8 on Toshiba c850d oem windows 8

tamlynne2

Member
Member
Messages
17
Hi
This is my first post on here but have been doing a lot of reading and can't sort my problem out.
1st mistake was not making backup disks. :(
I was working on laptop when it froze up and I held down the power button to switch it off. (Mistake)
Ever since then it just boots upto the Toshibe logo with the circle thing going around.
I have tried various windows 8 iso's but will not boot further than the toshisba logo. Have tried switching off secure boot. No good. Switch of fast boot. No good. Switch off Uefi, just boots to windows 8 logo with circle thing going around. Have tried from USB flash same problem. Please could someone help me out?
Many Thanks Andrew
PS:- I did manage to recover all the information on the hard drive as i took drive out and installed into another laptop and used Easeus 9.2.1 but still will not boot in Toshiba laptop.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    C850D - 11Q
    CPU
    AMD E1-1200 processor
    Memory
    DDR3 6GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    SRS Premium Sound HD
    Hard Drives
    Seagate 320GB
information   Information

We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
http://www.eightforums.com/tutorials/5132-recovery-drive-create-usb-flash-drive-windows-8-a.html
http://www.eightforums.com/tutorials/2855-system-repair-disc-create-windows-8-a.html



You can order Toshiba Recovery disks from here:

https://www.csd.toshiba.com/cgi-bin/tais/support/jsp/serviceUnitVerification.jsp

If you call Toshiba UK support, there will burn you a set of Recovery Disc's.

Have tried switching off secure boot. No good. Switch of fast boot. No good. Switch off Uefi,
You will need to reset the UEFI/BIOS firmware back, for the Disc's to work.
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4
Thanks for the reply. Will all toshiba c850d - 11q be the same meaning if I could get someone with the same model number would i be able to use those recovery disks as it's key is stored in bios?
Is there no other way for me to get the laptop up and running as I'm out of the country for another 3 months?
Thanks Andrew
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    C850D - 11Q
    CPU
    AMD E1-1200 processor
    Memory
    DDR3 6GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    SRS Premium Sound HD
    Hard Drives
    Seagate 320GB

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4
Is there no way that I can make backup disks from the recovery partition? I can see all the partitions and softare etc when I view hard drive with my other laptop via usb?
Thanks Andrew
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    C850D - 11Q
    CPU
    AMD E1-1200 processor
    Memory
    DDR3 6GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    SRS Premium Sound HD
    Hard Drives
    Seagate 320GB

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4
I've tried the 0 repair doesn't work. No I didn't make repair cd or backup disks. :(
What I meant was I have access to all the software and recovery partitions if I connect the hard drive via usb to my other laptop. Is there a program that I could use to make a repair cd or backup disks from what I can see on hard drive?
Thanks Andrew
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    C850D - 11Q
    CPU
    AMD E1-1200 processor
    Memory
    DDR3 6GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    SRS Premium Sound HD
    Hard Drives
    Seagate 320GB
If the
other laptop
is installed with Windows 8 x64 in UEFI mode, yes.
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4
No it's not it's windows 7 32 bit. Oh well looks like I will have to put laptop away for a while until I can get recovery disks. Thanks for the help anyway.
I see people have downloaded iso's and done clean install but I can't get past Toshiba logo and spinning circle.
Thanks Andrew
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    C850D - 11Q
    CPU
    AMD E1-1200 processor
    Memory
    DDR3 6GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    SRS Premium Sound HD
    Hard Drives
    Seagate 320GB
Hi
I have tried various windows 8 iso's but will not boot further than the toshisba logo.
I assume the ISO's are of the proper "bitness." And, you say you have tried ISO's. Do you mean that you have, for example, created install DVD's or flash drives and tried to startup/install from same? Be sure your ISO has UEFI support if trying to install under UEFI. See OPTION 2 in Windows 8 Upgrade ISO - Download or Create. If you can't boot to a proper install disk or flash drive, then I am off base. Sorry for wasting your time if so.
 
Last edited:

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner
Thanks for the reply. Problem is whenever I try and boot upto usb or dvd in uefi it stops with the Toshiba logo and a spinning circle below. Have checked hard drive and memory for errors and all clear. I'm lost for ideas now. Can't do opion 1 as can't boot up win 8 and can't do opion 2 as I have never done opion 1 before. It seems like the bios is stopping me install windows 8 again. Is there nothing I can do as I have all the software and recovery partitions viewable from other laptop when I connect hard drive via usb.
Thanks Andrew
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    C850D - 11Q
    CPU
    AMD E1-1200 processor
    Memory
    DDR3 6GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    SRS Premium Sound HD
    Hard Drives
    Seagate 320GB
No I don't know anyone around here as I'm abroard for a further 3 months. Would I be able to download one from somewhere or someone?
Also when I make a bootable dvd or usb it doesn't show up in the bios as uefi it just shows make of dvd drive or usb flash. Does the bootable uefi usb flash have to be made on a 64 bit machine?
Thanks Andrew
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    C850D - 11Q
    CPU
    AMD E1-1200 processor
    Memory
    DDR3 6GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    SRS Premium Sound HD
    Hard Drives
    Seagate 320GB

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4
Thanks for the reply. Problem is whenever I try and boot upto usb or dvd in uefi it stops with the Toshiba logo and a spinning circle below. Have checked hard drive and memory for errors and all clear. I'm lost for ideas now. Can't do opion 1 as can't boot up win 8 and can't do opion 2 as I have never done opion 1 before. It seems like the bios is stopping me install windows 8 again. Is there nothing I can do as I have all the software and recovery partitions viewable from other laptop when I connect hard drive via usb.
Thanks Andrew
You are very welcome. Sorry I couldn't be of more help. Don't know where you are, but go to a university--perhaps it academic computing area. Academics tend to be pretty helpful. You might end up with a system-repair disc or with some other in person help.
 
Last edited:

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner
Thanks for your trouble. So I can make a windows 8 repair disk fron any computer running windows 8 64 bit Uefi and it should boot up my toshiba laptop with windows 8 64 bit uefi oem that doesn't boot?
Thanks Andrew
If a friend in the UK has windows 8 64bit uefi and make a disk for me could I then download it from him and create my own recovery disk? Does it have to be done by win 8 64bit computer my side.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    C850D - 11Q
    CPU
    AMD E1-1200 processor
    Memory
    DDR3 6GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    SRS Premium Sound HD
    Hard Drives
    Seagate 320GB
Thanks for your trouble. So I can make a windows 8 repair disk fron any computer running windows 8 64 bit Uefi and it should boot up my toshiba laptop with windows 8 64 bit uefi oem that doesn't boot?
That's what theog says, and if any one knows, he does. I agree though. :D Note that having a system repair disk does not mean you are out of the woods--maybe yes, maybe no. It still has to get you booted. It's not clear to me why you could not boot to your install DVD or flash drive. If you had been able to, then you would have been able to do the same things your can do with a system repair disc or, presumably, do an install.
 

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner
Thanks for that. Could I put a different operating system on my laptop until I get back to the UK and get toshiba recovery disks.
Thanks Andrew
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    C850D - 11Q
    CPU
    AMD E1-1200 processor
    Memory
    DDR3 6GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    SRS Premium Sound HD
    Hard Drives
    Seagate 320GB
Last edited:

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner
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