Windows 8 and 8.1 Forums


Installation Just Stops

  1. #1


    Posts : 14
    Windows 8 Pro OEM 64-bit

    Installation Just Stops


    Hi there, this is my first post. I have a problem that perhaps you can help me solve.

    I have just complete a new system build, with specs below. It powers up fine and before adding graphics & audio cards I am attempting to install Win 8 Pro 64 bit OEM to a Vertex 4 SSD. With the Win 8 DVD in the drive the installation proceeds normally through the initial setup screens (location data, product key entry, licence terms agreement, etc.). For installation type I select Custom (rather than upgrade) and select my SSD drive, which is the only drive I have connected during the install. From there Windows appears to install normally through the following steps:

    # Copying windows files...
    # Getting files ready for installation...
    # Installing features...
    # Installing updates...

    There is a reboot after "installing features" is completed and another when "getting devices ready" reaches about 40%. However after this reboot the installation appears to completely stop. The PC is still running but there's no sound coming from the optical drive and the monitor goes into power saving mode.

    I did some Googling and found reports where this may happen. The advice was wait for 2 hours and reboot to the Win 8 welcome screen. Apparently sometimes the installation may proceed in the background. I was sceptical but nonetheless waited for two hours and rebooted but there was no sign of Windows. I can only access the BIOS if I'm quick enough or otherwise the monitor goes blank as it enters power saving. There’s not even a message to reboot to boot media.

    In another website it is mentioned that for installing Win 8 on an SSD I have to change the SATA mode to AHCI in the BIOS. I checked the BIOS and it is already set to AHCI.

    Yet on another website the advice was to remove all nonessential hardware during the installation. The only hardware I have connected apart from the motherboard is UB mouse and keyboard.

    I have actually repeated the installation 4 times now with the same result. I suppose it is possible that it is a hardware problem but I'm 100% certain everything is connected up correctly.

    Any and all advice is most welcome.

    System Specs:
    --------------------------------------------
    # Intel Core i7 3770 processor
    # Gigabyte GA-Z77X-UD5H-WB motherboard
    # G.Skill Ripjaws X F3-1600C9D-16GXM 16GB DDR3 memory
    # ASUS Xonar Essence STX audio card
    # Sapphire Radeon HD7870 2GB GHz OC Edition V2 graphics
    # Corsair HX-750 V2 80 PLUS Gold poer supply
    # LG BH14NS40 14X BD-R optical drive
    # Fractal Design Define R4 case

      My System SpecsSystem Spec

  2. #2


    Hi visibility,

    When you reach the "format" part of your installation, is Windows trying to create 3 partitions or just 2? I had a similar problem when trying to install from DVD and it kept trying to create 3 partitions; however, the installation never finished. After doing some research, I found out that it was doing the installation based on the fact that my BIOS was "EFI-capable." However, there is a work-around for this if you don't need the EFI installation. What you need to do is copy your installation disk to a USB flash drive, then boot from USB, and continue the installation. Now, this time, when you get to the format part, it should create just 2 partitions. One will be a system partition of 350 MB and the other (C) will be where your installation will actually reside. Doing the installation from USB is considered a BIOS (legacy) installation that bypasses the check for BIOS EFI capabilities. Good luck and let us know how you make out.

    norepli
      My System SpecsSystem Spec

  3. #3


    One more thing I forgot to mention. Some BIOS's have a 'legacy boot' option when booting from an optical drive, so if you have that, then no need to copy your installation disk to a USB flash drive.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    ~OP

    Not sure what may be going wrong. But, are you trying to install under UEFI? If yes, then see UEFI (Unified Extensible Firmware Interface) - Install Windows 8 with. Otherwise, are you basically following Clean Install - Windows 8? In general, I think you will want the 350 MB system reserved partition.
      My System SpecsSystem Spec

  5. #5


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    As the Gigabyte GA-Z77X-UD5H-WB has a UEFI/BIOS firmware.
    How to install Windows 64 bit on a uEFI/BIOS firmware:
    UEFI (Unified Extensible Firmware Interface) - Install Windows 8 with

    UEFI Bootable USB Flash Drive - Create in Windows
      My System SpecsSystem Spec

  6. #6


    Posts : 14
    Windows 8 Pro OEM 64-bit


    Thanks for your help; I am greatly appreciative.

    I think 3 or more partitions. My GA-Z77X-UD5H-WB has UEFI/BIOS firmware as pointed out by Theog and I did follow your advice and that of Znot and Theog to create a bootable USB for Win 8. The tutorial by Brink on the is forum is fantastic in this regard. However the USB disk does not appear in the BIOS/UEFI boot menu upon rebooting. The USB controllers arre working and I have USB set as legacy mode. I am clueless as to what's going on here and I am more than a little frustrated at not being able to use my new rig for the simple matter of installing an operating system!!
      My System SpecsSystem Spec

  7. #7


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Quote Originally Posted by visibility View Post
    Thanks for your help; I am greatly appreciative.

    I think 3 or more partitions. My GA-Z77X-UD5H-WB has UEFI/BIOS firmware as pointed out by Theog and I did follow your advice and that of Znot and Theog to create a bootable USB for Win 8. The tutorial by Brink on the is forum is fantastic in this regard. However the USB disk does not appear in the BIOS/UEFI boot menu upon rebooting. The USB controllers arre working and I have USB set as legacy mode. I am clueless as to what's going on here and I am more than a little frustrated at not being able to use my new rig for the simple matter of installing an operating system!!
    Sounds like your USB does not have UEFI support. You may need to create an ISO with UEFI support. Check out OPTION TWO in this tutorial out: Windows 8 Upgrade ISO - Download or Create. If you don't have the needed ESD folder. Then one will be created if you do OPTION ONE in the tutorial--for use in doing OPTION TWO.

    Note that I don't understand what your mean here: "The USB controllers .... and I have USB set as legacy mode."
    Last edited by znod; 08 Mar 2013 at 20:21.
      My System SpecsSystem Spec

  8. #8


    Posts : 14
    Windows 8 Pro OEM 64-bit


    Actually I have had a little more success but not much. I went back to trying to install from the DVD and followed this guide here suggested by Theog. Eveything seemed to be working fine as I was duplicating the screen shots provided. I did get a little further than last time but installation stopped once more. Reboot was a mess and with a broken Windows installation the computer black screens.

    It seems to reboot for the last time at the Getting Devices Ready stage, comes back to the installation for 10 seconds or so, and then cuts out. I'm begoinning to think I may have a hardware problem - either something connected wrong (which I doubt) or more likely some fault. But I wouldn't know where to start searching for a fault given this is my first build.
      My System SpecsSystem Spec

  9. #9


    Posts : 14
    Windows 8 Pro OEM 64-bit


    >>Note that I don't understand what your mean here: "The USB controllers .... and I have USB set as legacy mode."

    Okay I will try this next. Thanks for the tip.

    What I meant was that I have the USB Controller enabled in the bios and Legacy USB Support enabled.
      My System SpecsSystem Spec

  10. #10


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Just to be sure--are you trying to install under UEFI? Both theog and I recommended the link you gave in post #8--about UEFI installation. If yes, to my question, then my thoughts in post #7 may be pertinent.
      My System SpecsSystem Spec

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