New Compaq laptop wont install windows 8

TimmiiV

New Member
Messages
2
Hi all,

i have just purchased a new Compaq laptop, Notebook G as i'm aware of the title but unsure, though with the initial setup of the laptop it asks a few questions ie: name, location and login details for Windows, though i get an error message stating that "Windows 8 could not be installed on this device, please try again" or something of the sort.

after a few attempts i have given up.

it appears that it is faulty, though, it is difficult for me to get into a store and request an exchange, is this common?

any advice would be greatly appreciated.

thank you
 

My Computer

System One

  • OS
    Windows 8
Welcome to EightForums.

it appears that it is faulty, though, it is difficult for me to get into a store and request an exchange, is this common?

Not common, return to store for replacement.
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4
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