Windows 8 and 8.1 Forums


Key not working when reinstalled windows 8 pro

  1. #1


    Posts : 44
    Windows 8.1

    Key not working when reinstalled windows 8 pro


    Hey.

    I am just in the process of clearing out my laptop and decided to wipe it all as it was feeling a little sluggish. Problem I bow face is the product key that came with my Windows 8 pro software order will not be accepted again when trying to reinstall Windows.

    What's going on? There is not even an option for calling Microsoft and using the automated line similar to previous MS products?

    Should I worry and is there a way around?

    Thanks

      My System SpecsSystem Spec

  2. #2


    If I understand your post, the problem is that you have installed Win8 without having a qualifying OS on the disk. Maybe this will be of interest:

    Clean Install with Windows 8 Upgrade[2]=Installation and Setup
      My System SpecsSystem Spec

  3. #3


    Posts : 44
    Windows 8.1


    No the product key that I got when ordering my Windows 8 was for a full version not an upgrade and it worked initially 2 months ago,
      My System SpecsSystem Spec

  4. #4


    Posts : 5,360
    7/8/ubuntu/Linux Deepin


    Do you get a message?

    Does it say it is the wrong key - or that the key is already in use?
      My System SpecsSystem Spec

  5. #5


    Posts : 44
    Windows 8.1


    I get the messaging saying that the key is wrong even though I can use that key to get back the key request screen when installing windows 8...

    very strange
      My System SpecsSystem Spec

  6. #6


    Quote Originally Posted by scott7saunders View Post
    No the product key that I got when ordering my Windows 8 was for a full version not an upgrade and it worked initially 2 months ago,
    How did you obtain the key?

    The only "full" version I've read of is the System Builder one, which functions like the old full retail license in a machine for personal use, but like a generic OEM one in a machine for resale.
      My System SpecsSystem Spec

Key not working when reinstalled windows 8 pro
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