Solved Cannot buy Windows 8 after using 90 day Windows 8 Evaluati

alpinekid61 · Jan 18, 2013

Two months ago I put the 90 day Windows 8 Enterprise Evaluation, Build 9200 that had Vista installed.
Started upgrade from email from Microsoft to buy Windows 8. Clicked on buy Windows 8 and the Upgrade Assistant ran. Then I got this statement - Secure boot requires firmware that supports UEFI v2.3.1 Errata B and has the Microsoft Windows Certification Authority in the UEFI signature database.
I have a HP Pavilion with a processor: Intel Pentium Dual CPU
E2220 @ 2.40GHz 2.40Ghz and installed memory(RAM) 3.00GB
System type: 32-bit Operating System, x64-based processor.
Everything looks like it is running ok & has been for 70 days.
Can I go a head a upgrade??

Then after Windows 8 Upgrade Assistant got done showing me "Here's what we found" I click on next. I get a blue box with " Windows 8 isn't available for download. Sorry Windows 7 isn't available for online purchase in the country/region you're in. I live in Northern Michigan, USA.
Any ideas?

Nuccii · Jan 18, 2013

It might be an idea to check if your regional settings are still USA

alpinekid61 · Jan 18, 2013

Just ck'ed. in control panel, region is USA.

theog · Jan 18, 2013

Check you typed the Post Code. (zip)

DavidY · Jan 18, 2013

I think someone else posted that they got the same error message when trying to upgrade from Enterprise Evaluation...

... just found it here:
http://www.eightforums.com/installation-setup/17974-upgrade-problem-windows-8-a.html#post176654

So I think it may just not work from Enterprise Evaluation edition. I guess you could go back to Vista and go from there, although there could well be slicker ways to do it (?).

alpinekid61 · Jan 18, 2013

Clicked on the "Upgrade Problem To Windows 8" & made the files un-hidden. could not find any of the file names there (%UserProfile%\AppData\Local\Microsoft\WebSetup and C:\ESD folders to get rid of the downloaded installation files.) is nothing in C:.
I do not have the Vista disk, How do I take it back to Vista?
If I buy the $70 Windows 8 with disk, can I update?

bobkn · Jan 18, 2013

alpinekid61 said:
Two months ago I put the 90 day Windows 8 Enterprise Evaluation, Build 9200 that had Vista installed.
Started upgrade from email from Microsoft to buy Windows 8. Clicked on buy Windows 8 and the Upgrade Assistant ran. Then I got this statement - Secure boot requires firmware that supports UEFI v2.3.1 Errata B and has the Microsoft Windows Certification Authority in the UEFI signature database.
I have a HP Pavilion with a processor: Intel Pentium Dual CPU
E2220 @ 2.40GHz 2.40Ghz and installed memory(RAM) 3.00GB
System type: 32-bit Operating System, x64-based processor.
Everything looks like it is running ok & has been for 70 days.
Can I go a head a upgrade??

Then after Windows 8 Upgrade Assistant got done showing me "Here's what we found" I click on next. I get a blue box with " Windows 8 isn't available for download. Sorry Windows 7 isn't available for online purchase in the country/region you're in. I live in Northern Michigan, USA.
Any ideas?

The Win8 Enterprise Evaluation version isn't eligible for the upgrade, so I guess that the Upgrade Assistant won't allow you to buy it from that.

I had that problem. I purchased the upgrade through another PC (Win7 X64), although I actually completed the download from the
Eval. machine.

I was able to (clean) install the upgrade and activate it on the PC with the Eval. version, although I hadn't expected that to work. (I doubt that the Eval. version retained any information about the prior OS - Win7 Pro X64 - but I don't know.)

alpinekid61 · Jan 18, 2013

theog said:
Check you typed the Post Code. (zip)

I have never been asked for the "ZIP" postal code when installing Windows. Where might that be at??

theog · Jan 18, 2013

alpinekid61 said:
theog said:

Check you typed the Post Code. (zip)

Click to expand...

I have never been asked for the "ZIP" postal code when installing Windows. Where might that be at??

Step 11 here:
http://www.eightforums.com/tutorials/11885-windows-8-upgrade-assistant-download-run.html

TeXaCo · Jan 18, 2013

I got the same message on the enterprise version of Windows 8. I actually had to right click on the upgrade assistant and go into properties and change the compatability mode to Windows XP sp 3.

Restart the upgrade assistant and then it allowed me to buy it and the upgrade seem to go fine then.

Hope this helps

pewe · Jan 18, 2013

TeXaCo said:
I got the same message on the enterprise version of Windows 8. I actually had to right click on the upgrade assistant and go into properties and change the compatability mode to Windows XP sp 3.

Restart the upgrade assistant and then it allowed me to buy it and the upgrade seem to go fine then.

Hope this helps

I had the same problem with upgrading Enterprise 8. Setting the upgrade assistant to run in XP SP3 mode worked for me too.

alpinekid61 · Jan 24, 2013

Might I ask how you purchased the upgrade on another PC and then went to your Eval. machine. I mean what steps did you take? I have laptop, 32-bit, I could do this on, then go on from there. I like it that Microsoft did this, let people use the Evaluation and then not let you upgrade. Real cute Microsoft.

bobkn said:
alpinekid61 said:

Two months ago I put the 90 day Windows 8 Enterprise Evaluation, Build 9200 that had Vista installed.
Started upgrade from email from Microsoft to buy Windows 8. Clicked on buy Windows 8 and the Upgrade Assistant ran. Then I got this statement - Secure boot requires firmware that supports UEFI v2.3.1 Errata B and has the Microsoft Windows Certification Authority in the UEFI signature database.
I have a HP Pavilion with a processor: Intel Pentium Dual CPU
E2220 @ 2.40GHz 2.40Ghz and installed memory(RAM) 3.00GB
System type: 32-bit Operating System, x64-based processor.
Everything looks like it is running ok & has been for 70 days.
Can I go a head a upgrade??

Then after Windows 8 Upgrade Assistant got done showing me "Here's what we found" I click on next. I get a blue box with " Windows 8 isn't available for download. Sorry Windows 7 isn't available for online purchase in the country/region you're in. I live in Northern Michigan, USA.
Any ideas?

Click to expand...

The Win8 Enterprise Evaluation version isn't eligible for the upgrade, so I guess that the Upgrade Assistant won't allow you to buy it from that.

I had that problem. I purchased the upgrade through another PC (Win7 X64), although I actually completed the download from the
Eval. machine.

I was able to (clean) install the upgrade and activate it on the PC with the Eval. version, although I hadn't expected that to work. (I doubt that the Eval. version retained any information about the prior OS - Win7 Pro X64 - but I don't know.)

bobkn · Jan 24, 2013

alpinekid61 said:
Might I ask how you purchased the upgrade on another PC and then went to your Eval. machine. I mean what steps did you take? I have laptop, 32-bit, I could do this on, then go on from there. I like it that Microsoft did this, let people use the Evaluation and then not let you upgrade. Real cute Microsoft.

I purchased the download using the Upgrade Assistant from a Win7 X64 machine.

I actually performed the download on the Enterprise Eval. PC, using a link from the purchase verification email. I had the downloader save the package as an .iso. From the .iso, I made a bootable USB flash drive to do the actual installation.

From what others have posted, there may be other ways to work around the limitations of the Upgrade Assistant. It'd be nice if there was some way to spoof it into offering a 64 bit download from a machine running a 32 bit OS, but I haven't seen one yet.

Reminder: the introductory upgrade download offer end at the end of January, at which time the Win8 Pro upgrade price goes to $200US (from $40). I don't know what the non-Pro upgrade version will cost, but I expect that it will be in line with Win7 (roughly $100).

alpinekid61 · Jan 24, 2013

Thank you bobkn. I want to make sure I am understanding you correct. You used the Win7 X64 machine and bought Windows 8. You got email from Microsoft with link (nothing was put on the Win7 X64 machine pertaining to upgrading, right?) that you opened on Eval Machine and you saved .iso on the Eval Machine. Use the .iso to make a bootable USB flash drive and then did the install. You might be thinking "what is the matter with this guy". Brain does not work well after seizures & I have to know step by step so that I do not make mistake. I do not want to screw up my Laptop. I would get mad at myself & wife would get mad at me. Thank you for your understanding. and thanks for the help.

bobkn said:
alpinekid61 said:

Might I ask how you purchased the upgrade on another PC and then went to your Eval. machine. I mean what steps did you take? I have laptop, 32-bit, I could do this on, then go on from there. I like it that Microsoft did this, let people use the Evaluation and then not let you upgrade. Real cute Microsoft.

Click to expand...

I purchased the download using the Upgrade Assistant from a Win7 X64 machine.

I actually performed the download on the Enterprise Eval. PC, using a link from the purchase verification email. I had the downloader save the package as an .iso. From the .iso, I made a bootable USB flash drive to do the actual installation.

From what others have posted, there may be other ways to work around the limitations of the Upgrade Assistant. It'd be nice if there was some way to spoof it into offering a 64 bit download from a machine running a 32 bit OS, but I haven't seen one yet.

Reminder: the introductory upgrade download offer end at the end of January, at which time the Win8 Pro upgrade price goes to $200US (from $40). I don't know what the non-Pro upgrade version will cost, but I expect that it will be in line with Win7 (roughly $100).

pewe · Jan 24, 2013

I purchased Win 8 from a Win7 32 bit Laptop, but did not run the upgrade or download the iso.
I then re-booted the laptop to a copy of Win Enterprise 8 64 bit (a second hard drive) and downloaded the iso (which came down as 64 bit as I was downloading from a 64bit OS) which I burned to DVD.
I formatted the drive and installed Win 8 Pro 64bit on the clean drive.

bobkn · Jan 24, 2013

alpinekid61 said:
Thank you bobkn. I want to make sure I am understanding you correct. You used the Win7 X64 machine and bought Windows 8. You got email from Microsoft with link (nothing was put on the Win7 X64 machine pertaining to upgrading, right?) that you opened on Eval Machine and you saved .iso on the Eval Machine. Use the .iso to make a bootable USB flash drive and then did the install. You might be thinking "what is the matter with this guy". Brain does not work well after seizures & I have to know step by step so that I do not make mistake. I do not want to screw up my Laptop. I would get mad at myself & wife would get mad at me. Thank you for your understanding. and thanks for the help.

That's pretty much correct.

The download started on the Win7 X64 machine, but I cancelled it there. There was plenty of time to cancel the download, because it's about 3GB in size.

The link in the verification email (which Microsoft provides to allow the installer to be re-downloaded if needed) leads to installation of a downloader. That installed and ran on Win8 Enterprise Eval.

Let me remind you that, as far as I know, the Upgrade Assistant will only permit you to buy the installer of the same "bitness" as the OS the Assistant is run on; 32 bit from 32 bit, 64 from 64. It wasn't an issue for me, but I imagine that quite a few people would like to switch to X64.

alpinekid61 · Jan 24, 2013

The laptop is Win7 X32 and the Eval Machine is X32. that should work. I think I will tackel this in the am so that I have the whole day.

Thanks all & will let you know what happens.

jimbo45 · Jan 25, 2013

Hi there
W8 Enterprise evaluation edition is simply just that - a time limited evaluation edition. It Doesn't qualify for an upgrade -- simple -- end of.

BUT : You merely need to supply a VALID product number of the qualifying product -- the OS you are actually running on the computer doesn't have to be itself a qualifying product.

What is unclear -- the FAQ says an individual customer is limited to 5 upgrade purchases only. - Whether the same product key would work for a 2nd upgrade copy -- can't say -- or what would happen with a product key given to you by a colleague who isn't interested in upgrading.

While there is confusion here over how many times the qualifying product key can be used -- what IS OK is that if the QUALIFYING PRODUCT KEY is valid you are eligible for the download WHATEVER OS is currently running on your PC including LINUX.

One thing that WON'T work however (and your computer might also be blacklisted) is using one of THESE editions of Windows (screenshot enc). :dinesh:

Cheers

jimbo

pewe · Jan 25, 2013

the FAQ says an individual customer is limited to 5 upgrade purchases only

Can you give a link to that FAQ. (Can't find it on the UK MS store).

Reading the wording in your quote I would have interpreted that as being a restriction on how many times a customer can 'purchase' upgrade license codes - ie 5 different purchase transactions which will result in getting 5 different codes (possibly allowing the reduced upgrade price on up to 5 PC's only) which is not the same as being entitled to install Win8 using the same code 5 times or downloading/installing 5 times on the same pc.

bobkn · Jan 25, 2013

jimbo45 said:
Hi there
W8 Enterprise evaluation edition is simply just that - a time limited evaluation edition. It Doesn't qualify for an upgrade -- simple -- end of.

BUT : You merely need to supply a VALID product number of the qualifying product -- the OS you are actually running on the computer doesn't have to be itself a qualifying product.

What is unclear -- the FAQ says an individual customer is limited to 5 upgrade purchases only. - Whether the same product key would work for a 2nd upgrade copy -- can't say -- or what would happen with a product key given to you by a colleague who isn't interested in upgrading.

While there is confusion here over how many times the qualifying product key can be used -- what IS OK is that if the QUALIFYING PRODUCT KEY is valid you are eligible for the download WHATEVER OS is currently running on your PC including LINUX.

One thing that WON'T work however (and your computer might also be blacklisted) is using one of THESE editions of Windows (screenshot enc).

Cheers

jimbo

This isn't a marvel of clarity.

I hope that when the current promotional offer for the Win8 Pro upgrade ($40US) goes away, so does the Upgrade Assistant. I'd prefer to be able to buy and download Win8 licenses directly from the Microsoft Store, without a layer of foolproofing that adds barriers to downloading the software for perfectly legitimate use.

I admit that I'll probably try to buy a couple more Win8 upgrade licenses before the deal expires in a few days. I may even want to buy more licenses than I have machines (within the 5 copy limit); I hope that the dreaded Upgrade Assistant allows me to do that without too much effort.

Solved Cannot buy Windows 8 after using 90 day Windows 8 Evaluati

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