Windows 8 and 8.1 Forums

... installation process freezes at 11%

  1. #1

    Posts : 1
    Win 7 x64

    ... installation process freezes at 11%


    I have a small computer that is simply used for email, I want to upgrade the system from Vista to Win 8 Pro, I ran the initial upgrade assistant, and it claimed it would work on my system... I bought the upgrade, started the installation (choosing to keep all windows settings and files) and during the actual installation process, it freezes at 11%.

    I know that others have asked questions like this, but I donít have time to do a clean install, can this installation be completed without having to move all of my data from this machine?

    Thank you!

      My System SpecsSystem Spec

  2. #2

    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1

    Welcome to EightForums.

    Upgrade to Windows 8 with only a product key - Microsoft Windows

    Quote Originally Posted by Microsoft

    Make sure you’re on the PC you want to upgrade. This must be a PC that is currently running Windows 7, Windows Vista, Windows XP with Service Pack 3 (SP3), Windows 8 Release Preview, Windows 8 Consumer Preview, or Windows Developer Preview. (Windows 8 Setup checks that your PC meets all system requirements before it installs Windows 8.)

    Have your product key handy. You can find it in your online order information, in the confirmation email for your purchase, or on the packaging. The product key will look something like this:

    Make a backup of everything you want to keep. Save it somewhere you can get to it later, like an external drive or a DVD.

    Always better to do a clean install.

    Clean Install with Windows 8 Upgrade
      My System SpecsSystem Spec

... installation process freezes at 11%
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