Windows 8 and 8.1 Forums

need help with install

  1. #1


    Posts : 7
    windows 8

    need help with install


    Long story short (totally my own fault) I accidentally deleted my windows partitions. Dell was kind enough to overnight a Windows 8 CD (I have a new Inspiron desktop that had Win 8 preloaded). Upon booting my two usable options are "install" and "reset". Install immediately gives an error of "windows key doesn't match any images". "Reset" returns an error of "A required drive partition is missing".
    I made a bootable CD of partition magic and created a primary NTFS, formatted, etc. and get same partition error.
    What am I missing?

      My System SpecsSystem Spec

  2. #2


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Welcome to EightForums.

    (I have a new Inspiron desktop that had Win 8 preloaded).
    Are booting the DVD from the uEFI DVD Drive?

    Click image for larger version

    As the new MOBO's now have a uEFI BIOS.
    UEFI (Unified Extensible Firmware Interface) - Install Windows 8 with


    I accidentally deleted my windows partitions.
    How?
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    windows 8


    UEFI DVD drive: yes. I have not been a regular user of windows for a few years, and I see a lot has changed. I always have my computer set to dual boot with linux and in my haste in getting this new machine set up I chose the wrong option and linux overwrote the partitions. I tried a few different programs and can't recover the lost windows partitions. I used partition magic (or whatever it is called these days) and deleted all but an NTFS partition at this point. Still getting the same two error messages.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    I would start with a clean HD Drive.


    Click image for larger version

    Click image for larger version
      My System SpecsSystem Spec

  5. #5


    Posts : 7
    windows 8


    OK, did that-it is all unallocated space now. Same errors. I never get to that first screen. When I choose "install now", I get an error that the key I entered doesn't match (of course, I don't have a key, so I didn't enter one)
      My System SpecsSystem Spec

  6. #6


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Dell was kind enough to overnight a Windows 8 CD
    If you have a New Dell with Windows 8 Pre-installed, NO need for a key.
      My System SpecsSystem Spec

  7. #7


    Posts : 7
    windows 8


    Right. But I can't get past that error to install
      My System SpecsSystem Spec

  8. #8


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Sounds like your uEFI/BIOS firmware is messed up, as that is where your key is.
      My System SpecsSystem Spec

  9. #9


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Quote Originally Posted by magenta View Post
    UEFI DVD drive: yes. I have not been a regular user of windows for a few years, and I see a lot has changed. I always have my computer set to dual boot with linux and in my haste in getting this new machine set up I chose the wrong option and linux overwrote the partitions. I tried a few different programs and can't recover the lost windows partitions. I used partition magic (or whatever it is called these days) and deleted all but an NTFS partition at this point. Still getting the same two error messages.
    support for booting Linux on Windows 8 PCs delayed
      My System SpecsSystem Spec

  10. #10


    Posts : 7
    windows 8


    that is fine, but this can't be my current issue as I have no OS installed right now.
      My System SpecsSystem Spec

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