Windows 8 and 8.1 Forums


Windows 8 upgrade problem (Display adapter error)

  1. #1


    Posts : 4
    Windows 7 32bit

    Windows 8 upgrade problem (Display adapter error)


    Hi guys,


    I am trying to install windows 8 on my computer.


    First I wanted to do a clean install by booting directly from DVD, which resulted in 0x00000005D error. I tried several times and I got this error consistently.

    Later I tried Windows 8 upgrade assistant which showed that my graphics card (ATI RADEON 9600 series secondary (Microsoft Corporation WDDM) is incompatible. The thing is I have only one graphic card. In the compatible devices list I can see ATI RADEON 9600 series (Microsoft Corporation WDDM).

    Nevertheless I tried to upgrade from existing Windows 7 which also failed saying the display adapter (ATI RADEON 9600 series secondary) might not work properly.


    I don't know what is wrong. As far as I know the computer software is up to date. I have also ran Driver reviver software and everything is up to date but I can't install windows 8.


    Need help.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Welcome to EightForums.

    Windows 8 has incompatibility with older Intel/AMD processors, & some Video/Graphic Cards.
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 7 32bit


    Quote Originally Posted by theog View Post
    Welcome to EightForums.

    Windows 8 has incompatibility with older Intel/AMD processors, & some Video/Graphic Cards.
    Yaa thats right.

    Check out this thread [GUIDE]How to install Old ATI Radeon Cards on Windows 8 - xda-developers

    Some how he was able to install windows 8 and later installed graphics software.

    But the problem for me is that I can't install windows 8 at all.

    Do you think disabling the graphic card will help. I don't know how to disable graphics card in bios and I am afraid if the display completely stops working after that.
      My System SpecsSystem Spec

  4. #4


    USA, Idaho
    Posts : 1,062
    Win 8, (VM win7, XP, Vista)


    Hi samurai, and welcome to the forums. . .

    Took the time to look up both your MB and Graphics card, and it would appear that there are a little old for window 8, albeit that doesn't mean they shouldn't work together. Here is link to ATI Catalyst Legacy Display drivers. Not sure if this will help since it would appear that the problem is happening at installation. In most cases neither MS or ATI (AMD) will create drivers for something as old as your graphic's card. Good luck.
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 7 32bit


    I made the upgrade process go beyond compatibility check by uninstalling the graphics card in safe mode and continuing upgrade process in normal mode. But during the installation process the computer reboots and I get the same error 0x00000005D. Seems like I am beating a very old computer with a non compatible processor/motherboard. I am thinking of upgrading the components. Meanwhile I will continue using Windows 7.

    Thanks for the replies.
      My System SpecsSystem Spec

  6. #6
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    Windows 7 32bit


    Quote Originally Posted by MadHorseman View Post
    Exactly. Thanks for the link.
      My System SpecsSystem Spec

Windows 8 upgrade problem (Display adapter error)
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