Windows 8 and 8.1 Forums


problems after upgrading

  1. #1

    problems after upgrading


    Hi, since installing windows 8 pro (suggested by the wizard) several apps fail to work. The caculator, internet options in the control panel and most important of all the help & support app. I originally downloaded Win 8 but also took the option of the disk as well, since receiving it I have repeated the download, choosing the option to retain my files. I am using a 64bit system . Can anyone suggest anything please

      My System SpecsSystem Spec

  2. #2


    nederland
    Posts : 13
    windows 8 PRO 64bit


    you can repair windows or just install again...
    to repair you need the Boot CD or USB
      My System SpecsSystem Spec

  3. #3


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    You can do a clean install, but you need to delete the old Windows install.


    https://www.eightforums.com/general-d...ws-8-eula.html

    Quote Originally Posted by Microsoft
    What about upgrading the software? The software covered by this agreement is an upgrade to your existing operating system software, so the upgrade replaces the original software that you are upgrading. You do not retain any rights to the original software after you have upgraded and you may not continue to use it or transfer it in any way. This agreement governs your rights to use the upgrade software and replaces the agreement for the software from which you upgraded. After you complete your upgrade, additional software will be required to playback or record certain types of media, including DVDs.

    Welcome to EightForums.

    No need to reinstall old Windows install.

    Clean the HD Drive, using Step one in this tutorial:
    SSD / HDD : Optimize for Windows Reinstallation - Windows 7 Forums
    Than
    & than Reboot PC to install.


    Clean Install with Windows 8 Upgrade
      My System SpecsSystem Spec

  4. #4


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    You could first try SFC /SCANNOW.

    Given an appropriate install medium, you also could try automatic repair:

    Startup to installer DVD (or other install medium);
    Choose language, etc.
    Hit next
    Choose “Repair your computer”
    Choose “Troubleshoot” to see these options:
    “Refresh your PC
    Reset your PC
    Advanced options”--Choosing this option gives these additional options:
    “System Restore
    System Image Recovery
    Automatic Repair (choose this one)
    Command Prompt”

    And, you could try (couldn't exactly tell if you have done this):

    Refresh your PC—Attempts to solve system problems by replacing system files without affecting user files (similar to what a repair install does WRT to system files at least under earlier Win versions). User files still should be backed up. Installed programs will have to be reinstalled except those from the Windows Store. A list of uninstalled programs is provided. Settings will be changed back to defaults. To do a refresh, you will need to have install media.” ”Install media” include an install disc, or course, an ISO, and perhaps a flash drive set up to install.

    You also could try a system restore if there was a time where all your programs worked properly.
      My System SpecsSystem Spec

  5. #5


    Quote Originally Posted by probertq View Post
    you can repair windows or just install again...
    to repair you need the Boot CD or USB
    The disk wouldn't give me a repair option so tried reinstalling again, but no improvement I am afraid
      My System SpecsSystem Spec

  6. #6


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Quote Originally Posted by DaveHeff View Post
    Quote Originally Posted by probertq View Post
    you can repair windows or just install again...
    to repair you need the Boot CD or USB
    The disk wouldn't give me a repair option so tried reinstalling again, but no improvement I am afraid
    Did you clean the HD Drive first?
      My System SpecsSystem Spec

  7. #7


    Thank you to all those who have sent me replies and good advice. In the end I decided to do option 3 on the disc,not saving any files, which seems to have done the trick. The one big problem I have now is that I forgot the first rule of computing. Back up ALL your files. Unfortunately I for got to back up all my photos. Is there anyway I can recover them or are they lost forever
      My System SpecsSystem Spec

  8. #8


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Very sorry. I now you feel bad about your photos.

    You could try data recovery software. And, while relatively expensive, you could take your computer to a data-recovery specialist. Using a specialist is the better way to go. Google on "data recovery yourcity." You should find your closely available alternatives. If you are going to go for data recovery, then stop using your computer until the data recover is attempted.
      My System SpecsSystem Spec

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